Service Tech - Virginia

Overview

We’re looking for a motivated, detail-oriented Bicycle Mechanic with at least 3 years of hands‑on experience to join our team. In this role, you’ll play a critical part in ensuring every bike that leaves our shop is safe, precise, and ready to ride—while creating exceptional experiences for every customer who walks through our doors.

Location:

Virginia Beach, VA 23454

Salary Range: $20.00 - $22.00 Hourly

• Deliver exceptional customer service by advising clients on products, services, and cycling solutions
• Perform high-quality service and repairs on all styles of bicycles
• Take ownership of quality control, ensuring every bike is built and serviced to the highest standards
• Maintain an organized, efficient, and fully stocked workshop
• Track and manage parts orders, warranties, and service records
• Complete all assigned work accurately and on schedule
• Proactively resolve customer concerns and create positive outcomes
• Support daily store operations, including opening and closing responsibilities
• Continuously build your product knowledge and technical expertise
• Contribute to a positive, team‑first culture built on communication, integrity, and shared success

• Minimum of 3 years of bicycle mechanic experience (required)
• Strong mechanical aptitude and technical expertise
• Excellent communication and people skills
• High attention to detail and commitment to quality workmanship
• Ability to stay organized and perform in a fast‑paced environment
• A team player who is adaptable, reliable, and open to growth
• Passion for cycling and creating great customer experiences
• Flexible mindset with the ability to thrive in a dynamic retail setting

Moving allowance provided for the right candidate!

Competitive benefits for full‑time team members, including:

• 401(k) with company match
• Paid Time Off starting from day one
• Medical, dental, and vision insurance
• Employee purchase program

A supportive, inclusive culture that values people, passion, and progress

Opportunities to grow your skills and advance your career

A workplace where your work directly impacts customer satisfaction and community engagement

• Knowledgeable & communicative
• People‑focused, with compassion and empathy
• Inclusive and locally authentic
• Hardworking, open‑minded, and future‑focused
• Driven by integrity in everything we do

Conte's is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status. Because of our support of equal employment opportunity, discrimination on account of race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status is not tolerated.