Shipping and Logistics Associate

Why Join Us

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world‑leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

Brand New Office:
This is a great opportunity to work in a Brand New, State‑of‑the‑Art Office at our North American Headquarters. A space built for innovation, collaboration, and comfort, complete with free parking and modern amenities.

Consistent Schedule with Flexibility:
Enjoy a Monday–Friday (Daylight) work schedule with flexible start times to support your work‑life balance.

Competitive Pay & Comprehensive Benefits:
We offer full‑time hours, competitive pay ranges and a full benefits package designed to support your well‑being and growth.

• Paid Leave Time (PLT):
  Potential to earn 17 days per year (increases with tenure)
• Sick Days: 5 sick days
• Paid Holidays: 11 paid holidays (including 1 floating holiday)
• 401(k) Retirement Plan:
  Company match of 50% on the dollar, up to 6% of employee contribution
• Healthcare Coverage:
  Choose from multiple Medical, Dental, and Vision plans starting the 1st of the month following hire date. Coverage includes dependents and domestic partners
• Wellness Reimbursement: $250 annually to support employee’s healthy lifestyle
• Tuition Reimbursement: $3,000 for undergraduate and $6,000 for graduate coursework each year
• Parental Leave:
  Up to 6 weeks of paid bonding leave and paid postpartum leave for new parents

We foster a culture where your ideas and feedback is encouraged. Growth‑focused opportunities for personal and professional growth. Join a collaborative, friendly, and motivated group of individuals. Join a team that values balance, development, and long‑term stability all while helping empower individuals through our life‑changing assistive communication technology solutions.

This is a full‑time, in‑person role, Monday through Friday, based at our North American Headquarters in our brand‑new Moon Township facility.

Office Address: 1400 Cherrington Pkwy, Moon Township, PA 15108

• Prepare outgoing shipments with accuracy and attention to detail in the contents, packaging, and documentation within a timely manner.
• Re‑ship undeliverable packages to ensure customers receive their equipment promptly.
• Use Microsoft Office suite (Teams, Outlook, shared documents and drives) to collaborate with coworkers all throughout the country.
• Utilize warehouse systems including barcode scanners, Enterprise Resource Planning software (Microsoft Dynamics 365), and shipping software to track, log, and update shipping information.
• Ensure packaging, labeling, and related shipping records are in compliance with company and international standards.
• Coordinate with our Inventory Management and Production teams to help maintain the flow of materials and keep inventory records accurate.
• Coordinate with UPS Support and re‑routing packages to facilitate timely delivery.
• Actively contribute to continuous process improvement by identifying opportunities to optimize warehouse organization and streamline shipping processes.
• Restock supplies including boxes, bubble wrap, labels, and paperwork to maintain the outbound flow efficiently.
• Collaborate with our team in other departments to resolve any shipping issues and ensure the flow of shipments is uninterrupted.
• Follow all safety protocols and always maintain organization and cleanliness in compliance with 5S standards.
• Perform various other tasks assigned by manager.

• Detail‑oriented with an appreciation for accuracy, particularly when dealing with shipping labels, addresses, and order contents.
• Solutions‑focused with strong communication skills when problem solving in a team environment.
• Comfortable using and adapting to new technology for warehouse processes.
• Strong organizational skills and maintain a clean workspace.
• Enjoy being active and on your feet throughout the day (Light to moderate physical labor is involved.)
• Are reliable, punctual, and…