Field Service Technician

Benefits

• Competitive health and welfare benefits and more!
• Three options of medical coverage through United Healthcare
• Two options of dental coverage through Delta Dental
• Vision coverage through VSP
• Paid holidays
• Paid vacation
• Company paid Short Term Disability, Long Term Disability, and Life Insurance
• 401(k) retirement plan with company match—up to 6.5%
• Tuition Reimbursement (eligible after 2 years)
• Employee discounts on products and services such as event tickets, personal cell phone service, car insurance, and more

Visalia, California

The Field Service Technician will be responsible for customer site installation and commissioning of equipment, as well as training, retrofits, service, and preventative maintenance. Projects will vary in length from a few days to four weeks. When not at customer locations, Field Service Technicians handle platform testing, customer support, and in‑house support of other departments.

• Participate and complete all required training, including assigned training at domestic and international locations.
• Proactively perform maintenance with independent responsibility on JBT Marel’s leased equipment as directed by Service Supervisor and/or Service Manager.
• Perform maintenance on customer‑owned equipment within the scope of JBT Marel’s responsibility.
• Prevent customer downtime due to failure of JBT Marel’s leased equipment at the customer’s plant.
• Perform calibration of JBT Marel’s leased and sold equipment and automation systems.
• Maintain parts inventory for leased equipment, including GMS updates, placing parts orders, and reporting shortages in an orderly organized stockroom.
• Timely submit any reports to JBT Marel and the customer as directed by the Service Manager.
• Assist in the installation of equipment.
• Manage equipment overhauls, on sold and leased equipment, to JBT Marel and customer standards and complete them within a timely schedule.
• Work closely with all JBT Marel departments to assure good communication from the customer site to JBT Marel.
• Promote and maintain a positive business relationship with the customer to keep an open productive relationship for the advancement of JBT Marel’s brand and reputation.
• Maintain professional standards by observing all customer‑specific regulations and rules, including safety and personal conduct items.
• Gain and have knowledge of the customer’s leased and sold equipment that is used in the citrus processing, cleaning, sterilizing, and filling operations.
• Attend customer meetings regarding operation of the juice room and related equipment.
• Report all opportunities for sales to the Service Manager and Sales Director.

• 3–5 years of experience in a Field Service Technician capacity (preferred).
• AS, AAS, or equivalent education/work experience.
• Will be willing to travel as requested by supervisor or required to perform job expectations.
• Carry a company‑provided cell phone at all times in the event of customer emergency.
• Available for emergency calls 24 hours.
• Available to work up to 12 hours per day, 7 days per week.
• Must have a valid HI driver’s license within 3 months of assignment to customer plant.
• Keep JBT Marel vehicle clean and maintenance up‑to‑date.
• Willing to accept other job tasks assigned by Service Manager or direct supervisor.
• Project a proper image of self and JBT Marel.
• Be able to provide own hand tools.
• Be able to work independently.
• Communicate all issues in a timely manner to supervisor and/or Service Manager.

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

We make hiring decisions based solely on qualifications, merit, and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact us at

Mid‑Senior Level

Full‑time

Engineering and Information Technology

Machinery Manufacturing

Applicants may submit their resume and cover letter online. For assistance, contact