Advanced Cosmetic Enhancement Specialist; Consideration; Vista, CA

Advanced Cosmetic Enhancement Specialist

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.

Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

As an Advanced Cosmetic Enhancement Specialist, you will be responsible for combining technical expertise with creativity to deliver unparalleled automotive detail solutions according to Rivian's high standards. This role will require high levels of energy and initiative, independent judgment and cross-team collaboration. Ability to complete tasks in a compressed timeline is a must. Day to day responsibilities include but are not limited to…

Follow and promote Rivian's high standards of safety, cleanliness, and organization in all work areas

Perform post-service detail inspections ensuring optimal quality control

Clean vehicle interiors and exteriors in compliance with standard operating procedures and through use of various chemicals and products

Use special purpose cleaners and/or claybars to remove foreign materials which do not respond to normal cleaning procedures, utilizing experience and following product manufacturer recommendations

Apply compounds, polishes, waxes, and sealants to auto body and wipe or buff surfaces by hand or machine

Ability to perform color/wet sand on exterior surfaces, install ceramic coating, and paint touch-up/corrections as needed

Install, trim, and repair paint protection film

Open, document, and close work order lines in Rivian's proprietary system

Attend meetings, provide updates, and communicate effectively within the detailing organization and cross functional partners

Build strong relationships with customers through effective communication and ensuring their needs and expectations are met with exceptional service

Track services performed, monitor vehicle charge levels and overall condition of the vehicle

Maintain inventory of materials and supplies

Move, park and deliver vehicles

Use proper personal protection equipment when using products in accordance with SDS and EHS

Operate all buffers, polishers, steamers, hoses, vacuums, and other equipment in a safe manner

Perform detailing tasks in a mobile environment, away from service center

Prior detail or car wash experience – 2 - 4 years recommended

Must be 21 years or older and be authorized to work in the U.S

Valid in-state driver's license and clean driving record

High School diploma or equivalent recommended but not required

Certifications or Authorized Installers recommend but not required

Sales/customer service experience recommended but not required

Ability to communicate, read, and comprehend the English language for all job related instructions and information

Willingness to learn and perform a wide range of allocated tasks

Willingness to learn and adapt to new technologies and advancements in the industry

Excellent manual dexterity skills as well as patience to deal with high stress and high volume situations

Attention to detail with excellent customer service, communication, and interpersonal skills

Must be able stand or walk for extended hours

Must be able to lift and carry at least 50 pounds

Driven and self-motivated individual, with ability to work with little or no supervision

Must be able to work flexible hours including nights, weekends, and possible holidays

Ability to travel for support as needed – around 25% of the time

Pay Disclosure The salary range for this role is $26.87 to $30.75 per hour for Southern California based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience,…