Polisher - Waldorf Astoria Ras Al Khaimah

Overview

Polisher - Waldorf Astoria Ras Al Khaimah (HOT0

CAPG)

Job Description

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah 99999

A Polisher is responsible for polishing and finishing surfaces of furniture, fixtures, and other items within the hotel premises to ensure they meet the property’s standards for aesthetics and quality. This includes maintaining the appearance of wood, metal, and other materials used throughout the hotel, ensuring a high level of detail and finish.

• Maintain and improve woodwork in the hotel to deliver an excellent Guest and Member experience; perform minor repairs as needed.
• Apply polishing paints and coatings to high-traffic public area surfaces (floors, walls, furniture, brass railings, elevator panels, wood veneers, etc.).
• Prepare surfaces for polishing by cleaning, sanding, or buffing to ensure optimal adhesion and luxury-grade finish.
• Select appropriate low-odor, fast-drying, guest-safe polishing paints and coatings based on surface type, usage, and desired appearance.
• Use painting and polishing equipment (brushes, rollers, sprayers, polishing machines) safely in guest-facing areas.
• Apply polishing paints and coatings evenly to achieve a smooth, high-gloss or satin finish.
• Follow manufacturer instructions and safety guidelines; prioritize VOC-compliant and eco-friendly products.
• Inspect finished surfaces for quality and touch up scuffs, fingerprints, or minor damages in public areas.
• Coordinate with other members of the engineering team to schedule preventive maintenance during off-peak hours and prioritize public area projects.
• Maintain a clean and organized work environment, including proper storage, disposal of materials, and protection of surrounding carpets/fixtures.
• Adhere to health, safety, and hygiene regulations while working near Food & Beverage, Spa, Guestrooms, or Lobby areas.
• Communicate effectively with the operations department, Front Office, Housekeeping, and F&B teams regarding project progress, urgent touch-ups, and any issues encountered.
• Stay updated on new polishing techniques, luxury materials, and equipment to enhance skills and efficiency.
• Provide input on material selection for optimal durability and aesthetic results in high-touch zones.
• Collaborate with other departments for non-disruptive scheduling of public area projects.
• Keep records of materials used, project progress, and before/after photos for preventive maintenance documentation.
• Collaborate with carpenters and other maintenance team members to assist in repair or refurbishment of items before polishing in public areas, when necessary.
• Support colleagues with tasks as needed, including urgent public area touch-ups.

A Polisher serving Hilton brands is expected to work on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering a high level of guest-sensitive customer service
• Flexibility to respond to a range of different work situations, including off-peak and night shifts
• Good communication skills with colleagues and discreet interaction in guest areas
• Proven experience and expertise in luxury polishing, with a thorough understanding of techniques for high-end wood, metal, and specialty finishes (e.g., rosewood, brushed brass, marble edges)
• Proficient in using hand tools and power tools relevant to polishing work, including safe operation at height (ladders, scaffolding)
• Strong attention to detail and the ability to achieve flawless, luxury-standard finishes under time pressure
• Excellent problem-solving skills and the ability to work independently with minimal supervision or as part of a team in public areas

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

Our amazing Team Members are at the heart of it all!

Full-time

Brand:
Waldorf Astoria Hotels & Resorts

Engineering, Maintenance and Facilities