DSG Outside Service Technician Detroit, MI

DSG Outside Service Technician Detroit, MI

Job Category : LABORER

Requisition Number : DSGOU
017787

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• Posted :
  May 13, 2026
• Full-Time
• On-site

Showing 1 location

• Repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repair on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that requires rebuild.
• Has general understanding of spray booth set up and use.
• Performs advance replacement part repairs.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Help to inspect damaged products and conveys if it can be repaired to like new conditions.
• Works with warehouse personnel on techniques of minor touch up on products during the inspection process.
• Documents and follows through on recurring product damages.
• Assist other technicians.
• Accurately reports situations that occur when repairs cannot be completed.
• Must be able to assess damages to determine the most efficient way to repair them.
• Identifies damage, loss or surplus of goods and materials stored in the warehouse.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
• Comply with safety regulations and maintain clean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.
• Maintain a clean and organized service vehicle, including maintaining required repair materials and supplies.
• Adhere to driving policy for company vehicles, including meeting annual MVR review requirements.
• Follow the planned route to ensure on-time arrival for Customer repairs.
• Safe operation of hand and power hand tools, especially drills, impact drivers, and multi-tools.
• Complete bench testing evaluations for regular validation of skills.

• High School Diploma.
• 1-year practical work experience in furniture repair including upholstery, leather repairs and wood refinishing OR similar experience working with other materials and completing color matching.
• Read, understand, and write in the English language; additional languages beneficial.
• Ability to work independently and manage time effectively.
• Ability to learn in-house computer programs.
• Valid Driver’s License and an acceptable Motor Vehicle Record per company guidelines.

• Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to read reports, view computer screen, etc.
• Must be able to hear and understand speech to interact with others.
• Must be able to speak so that others will be able to understand.
• Will remain in a seated position for extended periods of time.
• Must be able to perform repetitive tasks with both hands to include keyboarding, handwriting, office/POSequipment and handheld equipment operation.
• Will remain on one’s feet in an upright position and move about on foot.
• Will bend, squat, stoop, kneel, crouch and reach at or above shoulder level.
• Will lift and carry objects up to 50 pounds and more with assistance.
• Will work predominantly in a private home or retail establishment; occasional work at warehouse locations.
• Potential exposure to oil, latex, and spray paint, household chemicals, biological odors and household dusts; moderate office noise.

• Be the face of Ashley by delivering exceptional in-home furniture repair services with professionalism and care.
• Master the art of furniture restoration across all product types, including case goods, leather, and upholstery.
• Drive customer satisfaction by completing minor to advanced repairs on handling damage and product issues.
• Ensure perfect results through expert color matching, refinishing, and rebuilding techniques.
• Contribute to our quality standards by performing solid color paper/side refinishes and surface repairs.
• Take pride in maintaining an organized, efficient service vehicle with required materials and supplies.
• Support continuous improvement by documenting recurring product damages and sharing insights.
• Create exceptional customer experiences through…