SRC​/Housing Supervisor- Evenings

Job Title

Supervisor, Custodial Operations

Supervise custodial operations to ensure timely and sufficient custodial coverage to include:
Plan, schedule and coordinate tasks, assign daily, weekly, and monthly projects. Maintain knowledge and familiarity of university facilities, university policies and procedures, FPO policies and procedures, chemicals and equipment. Oversee projects in progress and hear and resolve customer questions and complaints. Supervise custodial staff to include: interview, recommend new hires to Assistant manager, train employees, schedule staff, inspect work to maintain quality, conduct performance appraisals, hear and resolve employee questions and concerns, administer discipline according to University and FPO policies and procedures, and maintain confidential files on each employee.

Coordinate safety training and enforce safety rules and regulations. Assign daily, weekly, and monthly tasks to employees. Assist Assistant Manager to include: prepare reports and compile statistics, monitor and recommend expenditures for the budget. Recommend improvements to policies, procedures, scheduling practices, etc. to ensure optimal utilization of resources. Assist in the communications with all departments to ensure customer service is foremost and their needs are met.

Assist in the design, planning and execution of projects. Perform other duties as assigned.

Supervise custodial staff to include:
Conduct job interviews and make recommendations to Management and the Office of Human Resources. Train employees in the proper usage of equipment, chemicals, and safety methods in compliance with University policies, procedures, and the Memorandum of Understanding (MOU). Conduct new employee orientations and safety meetings. Plan, schedules and assign employees for daily, weekly, weekend or long term tasks for scheduled or unscheduled events.

Appraise work in progress and review completed work to ensure customer satisfaction. Determine and administer disciplinary action in accordance with university and FPO policies, procedures and practices. Monitor sick leave abuse and approve leave requests and adjust the work schedule as needed. Conduct performance appraisals and maintain confidential files on each employee; hear and resolve employee questions and concerns. Responsible for resolving the first-step grievance.

Report accidents and complete all follow-up actions with Public Safety and Human Resources

Supervise custodial operations:
Plan, schedule, coordinate tasks, and complete employee timesheets. Distribute communications, equipment, and supplies to employees. Maintain knowledge and familiarity of university facilities, Staff handbook, FPO policies and procedures, chemicals, and equipment. Communicate with area offices/customers to learn of their needs and expectations and to hear and resolve c ustomer questions or concerns. Communicate with custodial staff to provide necessary custodial coverage, plan and schedule event coverage.

Collaborate with various University departments, Building Managers, Deans, and Office Professionals regarding custodial issues, event setups, and needs. Oversee projects in progress to enforce safety policies and procedures. Ensure proper setup, equipment needs, and custodial coverage for all events. Anticipate equipment needs not specified on the contract, confirmations, or job orders.

Assist Custodial Manager and Assistant Custodial Manager:
Create and maintain daily or weekly reports. Participate in and/or conduct management and staff meetings. Attend training seminars. Monitor custodial budget/credit card allocations as set forth by Custodial Manager. Make recommendations for budget expenditures to the manager and help develop long-range plans and goals. Make recommendations to the manager for improvements to policies, procedures, and scheduling practices to ensure optimal utilization of resources.

Perform a variety of building security duties, to include:
Lock and unlock doors. Check windows. Turn lights on and off. Report items in need of repair to Facilities.

Education:

High School Diploma or equivalent

Experience:

Four years of custodial experience in an industrial or commercial or educational setting. Two years of supervisory experience. Experience in a University, hotel, or conference center setting preferred. Event coordination, planning, and scheduling experience preferred. Safety Tool Kit within one year. Carpet Care, Hard Floor Surface Care, Gym Floor Refinishing, Wall Cleaning, Upholstery Cleaning, Noah, Equipment Care training certifications as required by position are required within one year of hire.

Supervisory Responsibility:
Supervisor:
Plans, staffs, evaluates & directs work of employees of a work unit. Regular part-time or full-time employees, Student Employees, including Graduate Assistants, Temporary and/or seasonal employees Budget Responsibility:
Monitor 20%

Physical…