Associate Residence Education Coordinator

OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, multicultural institution of higher education that ensures the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares its graduates for career opportunities in a highly competitive, technological, and rapidly changing world.

Job Title:

Associate Residence Education Coordinator

Worker Type:

Regular

Pay Type:
Salary

Exempt Status:
Yes

Compensation Grade (Track/Level):
A1

Hiring Range (Commensurate with experience and qualifications):
$46,462.00-$61,915.00

Salary Ranges (All Compensation Grades):

Gallaudet University

Supervisory Organization (Department):
Residence Life and Housing

Summary:
Reporting to the Director of Residence Life and Housing, the Associate Residence Education
Coordinator oversees all aspects of administration, programming, and supervision within the
assigned residence hall(s), focusing on creating meaningful social, cultural, recreational, and
educational opportunities that foster student engagement, belonging, and school spirit within
the campus community.

Job Description:

Student Support

• Serves as an educator, counselor, consultant, and problem-solving resource for residents.
• Promotes student success by advocating for individual and community development beyond the classroom.
• Provides direct support and referrals to appropriate campus resources to ensure students' well-being and success.
• Mediates interpersonal conflicts and fosters healthy communication and relationships among residents.
• Clarifies and upholds University policies, including the Code of Conduct.
• Maintains strong communication with residents through one-to-one outreach, meetings, and community gatherings.
• Collaborates with campus partners to promote student retention and success.
• Recruits, hires, trains, and supervises student workers; and provides leadership and ongoing development throughout the year.

Residence Hall Operations and Administration

• Maintains office hours and responds promptly to inquiries and correspondence.
• Coordinates administrative procedures for effective opening, operation, and closing of residence halls.
• Ensures compliance with Family Education Rights of Privacy Act (FERPA) and maintains confidential student and University records.
• Oversees the front desk operations of assigned residence hall(s) and manages communication between residents and staff.
• Acts as facility manager, ensuring maintenance and operation needs are addressed promptly and accurately.
• Prepares and monitors reports, requests, and tickets related to maintenance, custodial services, key control, s, technology, laundry facilities, and facility improvements.
• Collaborates with Facilities Management and Custodial Services to ensure the safety, cleanliness, and functionality of residential spaces.

Student Programs and Activities

• Develops and supports programs that enhance student development, learning, and belonging in the residence halls.
• Encourages student engagement through programming that reflects community interests and campus values.
• Contributes to the creation of promotional and educational materials supporting residence life and housing initiatives.
• Stays informed about emerging trends in higher education and in residence life and housing to enhance programming and student engagement.

Student Concern and Accountability

• Conducts outreaches to students of concern related to their well-being and success.
• Supports the Director of Residence Life and Housing and Commuter Programs with concerns and outreach initiatives with the Behavioral Intervention Team and the Academic Intervention Team.
• Collaborates with Student Accountability and Restorative Practices to follow up with students of concern and conducts informal resolution conferences for students involved in potential policy violations.
• Interprets and enforces University and Residence Life and Housing policies in a fair and educational manner.
• Supports residents through mediation, crisis intervention, and restorative conversations using a culturally competent lens and student-centered approach.

Community Support and Crisis Response

• Participates in a rotating on-call schedule, including evenings, weekends, holidays, and summer.
• Responds to and manages emergency situations; and provides short-term support and follow-up as needed.
• Identifies students in distress and connects them with appropriate campus and community resources.
• Represents Residence Life and Housing and the Division of Student Affairs on committees and initiatives that support student development and success.

Additional Responsibilities

• Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
• Demonstrates a genuine commitment to belonging in the workplace and participates in activities and workshops to foster continuous learning.
• Serves as a mandatory reporter under Title IX; and commits to…