Manager of Alumni

Friendship Public Charter School is the area's largest non-profit public school management organization, serving over 4,000 students from pre‑school (three years old) to 12th grade on ten campuses. As Friendship continues to rapidly expand, we seek to provide services that support the needs of our growing community, particularly our Alumni. The Manager of Alumni Retention and Support is committed to supporting the post‑secondary success of our alumni.

The coordinator will be responsible for the development, management, and implementation of Alumni initiatives that increase the number of our graduates that enroll in and complete college. The manager will play a critical role in leading these alumni efforts and further supporting the vision of Friendship Public Charter School.

The Manager of Alumni Support is committed to advancing the postsecondary success and long‑term engagement of Friendship alumni. This position is responsible for developing and implementing comprehensive alumni support strategies that increase college enrollment, persistence, completion, career attainment, and alumni engagement across Friendship's growing alumni network. The Manager serves as the primary steward of alumni relationships and plays a critical role in maintaining lifelong connections between Friendship and its graduates.

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Please see the available salary scales: $80k - $110k

The Manager Of Alumni Retention And Support Is Expected To Leverage Data And Systems To Drive Decision‑making And Improve Alumni Outcomes. The Manager Will

• Collect, analyze, and interpret alumni data (college enrollment, persistence, and completion) to inform program design and resource allocation;
• Maintain accurate, real‑time alumni records within designated platforms (e.g., Beyond 12 or similar systems), ensuring consistent documentation of all alumni interactions;
• Develop and manage dashboards and reports that track key performance indicators, including persistence and completion rates;
• Establish systems for early identification of alumni at risk of stopping out and coordinate timely interventions;
• Use data to segment alumni populations and tailor supports based on need (e.g., first‑year college students, near‑completers).

The Manager Will Develop Systems To Regularly Assess Alumni Status, Needs, Experiences, And Outcomes Across Friendship's Alumni Population. Specifically, The Manager Will

• Design, administer, and analyze an annual portfolio of alumni surveys that measure college persistence, degree attainment, employment status, career progression, financial barriers, and overall alumni engagement;
• Develop differentiated survey strategies for recent graduates, current college students, college graduates, and established alumni;
• Utilize survey results to identify trends, emerging needs, and opportunities for enhanced alumni support services;
• Present survey findings and recommendations to school and organizational leadership;
• Maintain longitudinal data on alumni outcomes to support continuous program improvement and strategic planning;
• Collaborate with internal and external stakeholders to benchmark Friendship alumni outcomes against local and national trends.

The Manager will lead a structured, proactive approach to supporting college‑going alumni. Specifically, the manager will:

• Implement a case management model that ensures consistent, individualized outreach to alumni throughout the academic year;
• Conduct regular one‑on‑one check‑ins (virtual and in‑person) to assess academic,…