Associate Director, Learning Support and Success Initiatives
Listed on 2026-10-05
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Education / Teaching
Academic Advising & Student Services, Education Administration, Academic
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.
At Howard University, we prioritize well-being and professional growth.
Here IsWhat We Offer
- Health & Wellness:
Comprehensive medical, dental, and vision insurance, plus mental health support - Work-Life Balance: PTO, paid holidays, flexible work arrangements
- Financial Wellness:
Competitive salary, 403(b) with company match - Professional Development:
Ongoing training, tuition reimbursement, and career advancement paths - Additional Perks:
Wellness programs, commuter benefits, and a vibrant company culture
Join Howard University and thrive with us!
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THE OFFICE OF UNDERGRADUATE STUDIESThe mission of the Office of Undergraduate Studies (OUS) is to provide integrated academic excellence support along with career exploration and development programs to attain stellar persistence, retention, graduation, career, and post-graduate outcomes.
THE ACADEMIC CENTER FOR EXCELLENCEThe Academic Center for Excellence (ACE) serves as the central academic services hub for undergraduate students. ACE leads new orientation, high-impact academic and career advising, learning support, merit scholar development, and related support services to help undergraduate students persist and graduate in accordance with the goals of the University’s strategic plan.
Basic FunctionThe Associate Director leads ACE Learning Support & Success Initiatives under the guidance of the Senior Director of ACE. The position oversees learning support services and success initiatives which includes new orientation and transition programming along with retention and persistence activities that advance student achievement and degree completion.
Supervisory AuthoritySupervises two direct professional staff and student employees.
Nature And ScopeInternal contacts may include senior administrators, faculty, students, and staff. External contacts may include parents, caregivers, consultants, and the public. Telework may be offered during non-peak periods.
Principal Accountabilities- Work with OUS leadership, ACE staff, and direct reports to advance strategic student success goals.
- Provide leadership and oversight through strategic planning, supervision, collaboration, assessment, and continuous improvement.
- Collaborate with campus partners to implement high-impact student success practices.
- Oversee tutoring, placement testing, academic coaching, academic recovery support, and success workshops.
- Strengthen referrals, academic interventions, retention practices, and coordinated student support with campus partners.
- Teach College Study Skills courses.
- Provide strategic oversight for success initiatives, including new student orientation and retention and persistence programming.
- Integrate coaching and transition practices that strengthen learning, academic confidence, and persistence.
- Establish unit goals, outcomes, assessment measures, and reporting priorities.
- Supervise, develop, and evaluate professional staff and student employees.
- Analyze data to assess outcomes, guide improvement, and inform student success programming. Develop periodic reports.
- Perform other duties as assigned.
- Demonstrated commitment to supporting Black students and historically underrepresented populations.
- Knowledge of teaching, learning, academic support, transition, retention, and persistence practices.
- Knowledge of student information systems, data management, assessment methods, and student success technologies.
- Excellent leadership, presentation, interpersonal, organizational, and communication…
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