Turnover Specialist - Residential Cleaning

JOB TITLE: Turnover Specialist [I/II/III]

CLASSIFICATION: Hourly/Overtime Eligible - Full/Part Time

REPORTS TO: Property Manager

POSITION SUMMARY: In conjunction with the Leasing and Maintenance Departments, the Turnover Specialist'sprimary responsibility is to take great care and pride in ensuring the public and common areas of the apartment communities are well-maintained, kept neat and tidy and cleaned regularly. The Turnover Specialist also ensures the apartments are deep cleaned, painted and ready for showings to prospective tenants.

ESSENTIAL FUNCTIONS [I/II/III)

Level I

• A level I Turnover Specialist is an emerging professional in Unit Turnover. They require guidance and assistance and are being taught to become proficient in the requirements of a Level II Turnover Specialist. This role can be Full or Part Time and carries a lower level of responsibility and authority in the Turnover team.

• Assist tenants and their guests in a courteous and efficient manner and play a vital role in ensuring overall tenant satisfaction and retention.

• Communicates in a courteous and professional manner with co-workers, management, tenants, vendors,and all outside contacts; works with team members to accomplish tasks including helping others in fulfilling service requests for tenants.

• Working with Level II & III Turnover Specialists, complete service requests that pertain to housekeeping needs for tenants moving-in or out, tidying up the model apartments and cleanliness of public areas.

• Work with Property Managers to organize, prioritize and complete mid-month and end-of-month inspections, paperwork, and turnovers.

• Other duties as assigned.

• Adheres to established policies related to the Fair Housing Act and tenant confidentiality

Requirements

EDUCATION AND EXPERIENCE

REQUIRED:

• High school diploma or GED

• Valid driver's license and clean driving record

• Prior professional cleaning experience

• Excellent communication and time management skills

PREFERRED:

• Level I: 1-5 years of residential or commercial cleaning experience.

• Level II: 5+ years of residential or commercial cleaning experience.

• Level III: 7+ years, combined in residential or commercial cleaning, and additional skills and experience in related Property Management disciplines such as (HVAC, Maintenance, Painting, Property Management, ETC.)

PHYSICAL REQUIREMENTS:

• Must be able to sit and stand for long periods of time

• Must be able to lift up to 50lbs

WORK SCHEDULE:

This position requires the ability to work up to 45 hours per week typically during normal business hours Monday
-Friday 8:00 AM - 5:00 PM, with occasional hours outside of that range as business necessitates. Incumbent must Position Description have good time-management skills, be self-motivated, trustworthy and have the ability to communicate with people on all levels.

WORK ENVIRONMENT: The majority of this position will be in apartment units and common areas along with travel between sites. This position has frequent interaction with our Maintenance, Leasing and Groundskeeping Departments along with our tenant base.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

S.C. Swiderski (SCS), founded in Mosinee, Wisconsin in 1992 is a fully integrated real estate development company. SCS supports the development, design, construction, management, and maintenance of its portfolio. SCS values quality, trust, integrity, community, and innovation in its people and processes. SCS is committed to continuous growth and enhancing the housing industry by concentrating on providing solutions to housing needs