Assistant Service Manager

Advance Your Maintenance Career as an Assistant Service Manager

Morgan Properties is seeking a motivated Assistant Service Manager who takes pride in delivering quality work, supporting a high-performing team, and creating an exceptional living experience for residents. If you're ready to grow your leadership skills while staying hands-on with maintenance operations, this is an excellent opportunity to advance your career at our 623-unit apartment community in Webster, NY.
What You'll Be Doing
As an Assistant Service Manager, you'll partner closely with the Service Manager to keep the community operating at its best. Your responsibilities will include:

Assist in leading, coaching, and developing a team of Maintenance Technicians while promoting a positive, team-focused culture.
Help oversee daily maintenance operations, including work orders, apartment turns, preventive maintenance, and scheduling priorities.
Troubleshoot and perform repairs involving HVAC, plumbing, electrical, appliances, carpentry, drywall, and other general maintenance systems.
Support inventory management by maintaining adequate supplies, tools, and maintenance materials.
Conduct routine inspections of buildings, grounds, and vacant apartments to ensure company standards are met.
Participate in the rotating on-call schedule and respond to after-hours emergencies as needed.
Partner with the Service Manager on special projects and additional maintenance responsibilities that support the success of the community.

Compensation & Incentives

Base Pay: $25.00 - $27.00 per hour
Up to 50% Rent Discount
Property Staff Shared Renewal Commissions
Morgan Essentials: $300 quarterly
On-Call Appreciation: $15/day for holding the on-call phone
Medical, Dental & Vision Benefits
401(k) with Company Match
Generous Paid Time Off, including 10 paid holidays and sick leave

Hours & Schedule

Monday - Friday: 8:00 AM - 4:30 PM
Rotating paid on-call schedule required
Availability for weather-related and property emergencies required
Schedule may vary based on business needs.

What We're Looking For

Active, valid driver's license and reliable transportation.
At least 3 years of maintenance experience, preferably in multifamily housing or a related maintenance field.
Previous experience assisting with team leadership, mentoring, or coordinating maintenance operations preferred.
Working knowledge of HVAC, plumbing, electrical, appliances, carpentry, and general building maintenance.
Comfortable using smartphones, mobile maintenance applications, email, and other technology platforms.
Strong organizational skills, a positive attitude, and a commitment to delivering outstanding customer service.

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