Delivery Technician, Cincinnati Region

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary The Delivery Technician position will be responsible for the transport and delivery of all lottery equipment to the various site locations within the State of Ohio, for their assigned region. This position will also complete service calls at a lottery retail location as assigned.

This position has no supervisory responsibilities.

Job Level Description Accountable for all or significant portion of a function.

Qualifications

Job Duties Responsible for the delivery and removal/restocking of all lottery equipment to the site locations within the region.

Performs vehicle management functions as set forth in the motor vehicle policy.

Assists in functions including installation, terminal removal, communication and peripheral procedures.

Responsible to maintain and secure all assigned tools, test equipment, terminals, parts and supplies prior to leaving site location.

Ability to respond and close all service calls as assigned.

Ability to understand and use Smart Services.

Performs additional duties and responsibilities as assigned.

Required Skills/

Qualifications:

An understanding of, and experience with, troubleshooting computer software and hardware technologies.

Excellent interpersonal, verbal, and written communications skills.

Promptly respond to customer/leadership requests and feedback.

Proven self-starter with motivation and ability.

Organization and time management skills that enable effective multitasking.

Ability to work weekends, holidays and evenings as needed.

Available to work overtime as needed.

Ability to lift, install and move large self-service equipment (regularly lift or move 35 pounds or more).High School Diploma or equivalency.

Pass a background check, drug test, and have a clean driving record.

Regular travel to customer locations for on-site work.

Ability to drive a non-CDL delivery truck.

Pass background check, DOT certification and drug test.

Education Must have a high school diploma or equivalency.

Years of Related Experience One year computer software/hardware troubleshooting experience preferred.

Mechanical aptitude preferred1 year or more experience driving a box truck preferred.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. If your position requires you to work in the field, production, and/or warehouse, it is mandatory that you use the approved Personal Protective Equipment.

Work Conditions Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may,…