Custodial Service Manager

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Position Title
:
Custodial Services Manager

Location
:
Central Maintenance

Department
:
Facilities & Grounds

Reports To
:
Director of Buildings & Grounds

SUMMARY
:
The Custodial Services Manager provides strategic leadership and management of custodial operations for West Fargo Public Schools (WFPS). The position supervises, schedules, trains, and evaluates custodial staff and evening supervisors throughout the district. The position is responsible for ensuring custodial operations are conducted in accordance with district policies and procedures, as well as all applicable federal, state, and local regulations.

This position assists the Director of Buildings and Grounds in maintaining the cleanliness, safety, appearance, and operational readiness of district facilities while supporting facility maintenance, events, and other district operations.

QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty and requirement satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:(Other duties may be assigned)

Collaboration:

• Collaborates with the Director of Buildings and Grounds to develop and manage annual custodial supply, chemical, and equipment budgets.
• Collaborates with the Director and other district leaders in budget development, monitoring, and forecasting.
• Assists in monitoring and administering contracted custodial and event-related services.
• Assists in maintaining a safe working environment by ensuring compliance with district safety procedures, Safe Schools training requirements, and applicable regulations.
• Supports district emergency preparedness initiatives and assists with facility safety inspections.
• Develops positive, effective working relationships with learners and staff.
• Assists with labor planning and staffing strategies to ensure efficient deployment of resources across district facilities.

Communication:

• Promotes and enforces safe work practices to reduce workplace injuries and property damage.
• Promotes continuous improvement initiatives and best practices in custodial operations and facility cleanliness standards.
• Connects and shares ideas through appropriate/applicable formats to express thoughts and ideas with integrity.

Compassion:

• Promotes a positive work culture focused on teamwork, accountability, customer service, and operational excellence.
• Understands the complexities of cultural and global issues and how they relate to employee and learners' experiences.
• Partners with others to resolve potential controversy and conflict through respectful discussion.
• Proactively seeks to understand the ideas, opinions, and skills of others.

Creativity:

• Connects with team members and shares ideas in an effort to improve the overall learner and employee experience.

Critical Thinking:

• Reasons, interprets, and analyzes information to generate new knowledge and understanding.
• Reviews, approves, and manages employee leave requests and leave balances through Frontline.
• Reviews and approves employee timecards - ensuring accuracy and compliance with district procedures.
• Evaluates, tests, and recommends new custodial equipment, tools, and cleaning products.
• Develops and maintains master custodial staffing schedules and assignments for all district facilities.
• Coordinates and assigns substitute, temporary, and seasonal custodial employees.
• Maintains accurate records, prepares reports, and composes correspondence related to custodial operations.

Reflection:

• Maintains communication with supervisor and director regarding general feedback, career advancement opportunities, and areas of growth opportunities.

Resilience:

• Maintains composure while dealing with stressful situations.
• Proactively seeks out resolutions and takes initiative to resolve knowledge gaps.

Responsibility:

• Supervise district-wide custodial operations to ensure employees have the equipment, supplies, training, and resources necessary to meet district…