Watchmaker

Watchmaker

Lux Bond & Green, 128-year-old family-owned luxury jewelry & watch retailer, is seeking two full-time Watchmakers to join a dedicated team in our West Hartford Flagship store. This rare opportunity requires a meticulous eye for detail and a deep pride in the preservation and restoration of exceptional timepieces. Join a collaborative and passionate team that strive to uphold the highest standards in repairing luxury timepieces.

• Full Service & Restoration:
  Diagnose, disassemble, clean, assemble, oil, and regulate complex mechanical timepieces.
• Quality Assurance:
  Conduct water resistance testing and positional timekeeping accuracy to meet brand standards.
• Component Refinement:
  Fabricate or adjust micro-components, perform case and bracelet refinishing when necessary.
• Provide excellent customer experience and communicate accurate repair timelines.
• Maintain detailed service records and documentation.

• Continuous mastery of technical expertise by actively participating in specialized brand training workshops.
• Attend and actively participate in scheduled Service Department meetings.

• Strong team player willing and capable of training and motivating others.
• Excellent verbal and written communication skills.
• Strong organizational, client service, and time management skills.
• Ability to multitask in a fast-paced environment.

• Deep understanding of and passion for luxury timepieces is preferred.
• Strong comprehension of precision tools and diagnostic equipment.
• Embrace and apply Lux Bond & Green’s core values of Customer Service, Teamwork, Respect, Integrity, and Accountability in every interaction with clients, co-workers, and vendors.
• Watchmaker certification required. For one of the two positions, Rolex certification is strongly preferred.
• 3-5 years of bench experience preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This role requires regular sitting, talking, hearing, and manual dexterity; frequent standing, walking, and reaching; and occasional climbing, balancing, stooping, kneeling, crouching, and lifting to 10 lbs. Standard vision abilities (including color and depth perception) are required, alongside the use of jeweler’s loupe or magnification equipment.

Reasonable accommodation may be provided to enable individuals to perform essential functions in compliance with the ADA.