Maintenance Technician , Chamberlain, West Hollywood, CA

Maintenance Technician I, Chamberlain, West Hollywood, CA

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Technician 1 for the Chamberlain West Hollywood in West Hollywood, CA.

The Maintenance Technician I is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel, and for the administration of the company’s maintenance and life safety programs including purchasing, preventive maintenance, equipment repairs, hotel security and life safety, and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

The Maintenance Technician I ensures customer satisfaction, compliance with policies, proper functioning of hotel equipment and systems, efficient handling of maintenance requests, communication with management about building conditions, supervision of external contractors, and adherence to all company work rules and procedures.

• Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards.
• Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.
• Ensure proper operations of the hotel’s equipment and systems, including life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment, and any other related systems and equipment.
• Ensure maintenance request orders are handled promptly and courteously, including logging and follow‑up.
• Communicate with the Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s) and related systems.
• Supervise any external contractors employed by the hotel to carry out maintenance work.
• Adhere to all work rules, procedures and policies established by the company.

High School diploma /secondary qualification or equivalent. At least one year of relevant experience.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate communication.
• Most tasks are performed in a team environment; no direct supervision.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Preferred knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.
• Preferred knowledge of plumbing and electrical systems, and maintenance of records of power, water and fuel consumption.

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem‑solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

• Team driven and values based culture.
• Vacation & holiday pay.
• Same‑day pay available.
• Employee assistance program.
• Reduced room rates throughout the portfolio.
• Third party perks (movie tickets, attractions, other).