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Sr Desktop Support Engineer

Job in West Sacramento, Yolo County, California, 95691, USA
Listing for: Trick Dog Technology
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Systems Engineer, Windows Server, IT Support, Systems Administrator
Job Description & How to Apply Below

Senior Desktop Engineer

We are seeking a Senior Desktop Engineer to design, implement, and optimize enterprise endpoint infrastructure. This role will focus on modernizing desktop environments, improving automation, and strengthening endpoint security across a large-scale organization supporting both physical and virtual desktops.

Key Responsibilities

Endpoint Strategy & Architecture

  • Develop roadmap for endpoint infrastructure, OS lifecycle, and tooling strategy
  • Design Desktop-as-a-Service (DaaS) environments (AWS Work spaces, Windows 365)
  • Define enterprise standards for endpoint configurations and user experience
  • Evaluate and align solutions with security frameworks and compliance requirements

Engineering & Automation

  • Build and manage endpoint environments using Microsoft Intune, SCCM (MECM), and JAMF
  • Develop automation using Power Shell or Python for provisioning and deployment
  • Implement automated imaging, patching, and software distribution processes
  • Migrate legacy GPOs to modern Intune-based management

Security & Compliance

  • Implement endpoint security controls (Bit Locker, Defender, etc.)
  • Ensure compliance with enterprise security policies and vulnerability remediation
  • Conduct risk assessments for new technologies

Operations & Support

  • Manage lifecycle of Windows and macOS devices
  • Troubleshoot and resolve endpoint issues across physical and virtual environments
  • Monitor performance, reliability, and availability
  • Support ~2,300 endpoints and ~700 virtual desktops

Documentation & Collaboration

  • Create architecture diagrams, SOPs, and technical documentation
  • Provide knowledge transfer to internal teams
  • Collaborate with infrastructure, security, and application teams

Required Qualifications

  • 10+ years supporting Windows/macOS endpoint environments
  • 7+ years with enterprise endpoint management (Intune, SCCM, JAMF)
  • 5+ years with Desktop-as-a-Service (AWS Work spaces, Windows 365)
  • 5+ years scripting/automation (Power Shell or Python)
  • Strong experience with imaging, patching, software packaging, and deployment

Preferred Qualifications

  • Microsoft certifications (M365 Endpoint Admin, Modern Desktop, Windows Server)
  • Experience with public sector or regulated environments
  • Experience migrating GPO to Intune
  • Hands-on with Windows 11 and macOS enterprise environments
  • Strong communication and consulting experience
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