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Skilled Hotel Maintenance

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: RRI West
Full Time position
Listed on 2026-05-23
Job specializations:
  • Maintenance/Cleaning
    Building Maintenance
Salary/Wage Range or Industry Benchmark: 25 USD Hourly USD 25.00 HOUR
Job Description & How to Apply Below

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

We are seeking a Full Time Skilled Maintenance GSR to join our Team with a starting Wage of $25.00. Must have at least 2 years of maintenance experience. Must be able to perform duties such as drywall, painting, minor projects, tub resurfacing and more.

Sign-on Bonus
  • We are offering a $500.00 Sign on Bonus to be paid out as follows:
  • $100.00 after the first 30 days
  • $150.00 after the first 90 days
  • $250.00 after the first 6 months
Benefits
  • Health insurance
  • Dental
  • Vision
  • Competitive Pay
  • Pet Insurance
  • Employer Paid Life Insurance
  • PTO after 60 days!
  • 401K with Employer Match
  • Career Growth Opportunities
Responsibilities

The Skilled Maintenance Guest Service Representative (GSR) is responsible for maintaining the interior and exterior of the building, including grounds and mechanical equipment in accordance with the Repair and Maintenance Manual and inspection requirements. This position is critical to ensure the quality of the building, rooms and exterior for the safety and security of our guests and staff.

  • Maintain positive guests’ relations at all times and understand guest’s service needs.
  • Using the company’s set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety and organization of guest rooms and other areas.
  • Maintain inn parking lot, grounds and appearance of the exterior of building(s), keeping areas free of trash and debris.
  • Complete Repair and Maintenance Program (RPM) on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc.
  • Inspect property to identify current and potential needs and report findings to Supervisor.
  • Maintain safety and security of inn and follow key and lock procedures.
  • Clean pool area if applicable.
  • Assist Regional Facility Project Manager (RFPM) and/or Skilled Maintenance GSR with projects as assigned.
  • Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized and in safe condition.
  • Clean and replace vanity/bath/room lights.
  • Assist Housekeeping GSR’s in maintaining guest rooms.
  • Maintain confidentiality of guests’ information and pertinent hotel data.
  • Ability to exert physical effort in operation cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift.
  • Empty all trash from exterior and lobby receptacles at least 2x’s per day, as determined by Inn Management.
  • Provide services for guests upon request.
  • Ability to work in non-climate control conditions, such as heat, cold, rain or snow at exterior corridor properties.
  • Comply with all RRIWest and OHSA protocols relating to safety and security.
  • Cross train in laundry, housekeeping and/or front desk functions, if possible.
  • Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members.
  • May be required to work nights, weekends, and Holidays.
  • Performs other duties as assigned.
Qualifications
  • 1-2 years in previous maintenance or customer service position required.
  • Knowledge of general hand tools/equipment strongly preferred.
  • Must be able to easily and frequently change from one task to another based on guests’ needs.
  • Frequent lifting and bending required.

    Ability to be a self-starter and work with minimal supervision.
  • May be required to work nights, weekends and/or holidays.
  • Must be able to work in all types of weather conditions.
  • Have basic communication skills (reading, writing, comprehension). Be able to utilize a computer for timekeeping, OSHA training, etc.
  • Bilingual (English/Spanish) preferred but not required.
Location

Red Roof PLUS+ West Springfield

Job Type

Full-Time

This position is currently accepting applications.

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