Custodial Shift Supervisor

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients.

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is with teamwork, a coordinated effort from all disciplines, from clients to consultants, and most important, it’s about delivering on our commitments.

ICMS is seeking Custodial Shift Supervisor(s) to lead and oversee custodial staff in maintaining the cleanliness, sanitation, and general upkeep of administrative building interiors and grounds. This position requires strong leadership skills, hands‑on supervision, and the ability to manage day‑to‑day custodial operations effectively.

• Supervise, schedule, and coordinate custodial employees, ensuring high‑quality service
• Organize and manage work shifts, ensuring appropriate staffing levels and effective work schedules for a 24/7/365 operation for specified shifts.
• Train, evaluate, and oversee custodial personnel on proper cleaning techniques, safety standards, and use of custodial equipment
• Ensure adherence to safety policies and procedures, applying appropriate safety standards for all custodial operations and reporting safety hazards
• Supervise the proper use and maintenance of custodial equipment, tools, and cleaning compounds, including manually operated tools and electrically powered machines
• Execute and perform quality control, in accordance with company’s Quality Control Program, ensuring inspections, scheduling, contract compliance, corrective actions, and process improvements
• Respond to tenant complaints and coordinate corrective actions to improve quality
• Oversee general grounds maintenance responsibilities, including scheduling and supervising groundskeeping tasks and activities
• Prepare reports, work ticket task lists, inspection reports, and work schedules
• Oversee compliance with custodial procedures for storage, usage, and disposal of cleaning solvents and chemicals
• Assist in special custodial projects and emergency response cleanups as required
• Ensure the security of buildings by supervising lock/unlock procedures
• Develop staffing schedules and work plans to ensure efficient custodial operations
• Maintain inventory records of cleaning supplies, tools, and equipment

• A high school diploma or G.E.D.
• At least 2 years of experience within the last 3 years in the management of custodial type operations in federal/ administrative buildings with multiple stories and minimum of 250,000 sq. ft cleanable space.
• Valid driver’s license with a clean driving record
• Documented experience as a Custodial Supervisor, Shift Lead, or Manager
• Strong organizational and communication skills to effectively lead custodial teams
• Knowledge of proper custodial procedures for using and maintaining cleaning tools, machines, and chemical solutions
• Familiarity with quality control programs related to custodial operations, including inspections and corrective actions
• Experience and familiarity with CMMS and work ticket systems
• Ability to work independently and follow specific, detailed instructions
• Shall be able to read, write, and fluently converse in the English and Spanish
• Willingness to respond to emergencies after hours
• Must meet federal government security clearance standards, requiring at least a Public Trust background investigation.

• Ability to climb ladders, use power tools, and perform heavy physical labor as needed
• Exposure to wet, humid conditions, chemicals, fumes, and dust
• Work may include outdoor exposure to inclement weather
• Ability to work on foot for extended periods (up to 8 hours per day)
• Ability to climb stairs and lift 20+ pounds, when needed

All Contractor personnel working onsite at federal facilities must meet federal government security clearance…