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Region Field Operations Supervisor; Senior Public Service Administrator

Job in Westchester, Cook County, Illinois, 60154, USA
Listing for: Illinois Department of Public Health (IDPH)
Full Time position
Listed on 2026-07-01
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Region 7 Field Operations Supervisor (Senior Public Service Administrator, Opt.6)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under the “My Documents → Additional Documents” section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center ability

ResCen or call (217) 524‑7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g., H‑1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM‑designated degree program for F‑1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full‑time basis.

Disclosure

of Salary Information

In compliance with the Illinois Equal Pay Act (820 ILCS 112/1 et seq.), the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials
.

Position Overview

The Illinois Department of Public Health is seeking a highly motivated, detail‑oriented individual to serve as a Field Operations Supervisor. This individual will administer and manage all field operations located in their region, including licensure, federal and complaint surveys of long‑term care facilities. The Field Operations Supervisor is responsible for preparing and reviewing performance data, developing performance improvement strategies which may include managing staffing levels and training needs, and serving as a supervisor.

Benefits

Statement
  • Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
  • Competitive group insurance benefits including health, life, dental and vision plans.
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre‑tax programs – Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  • 10‑25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 paid sick days annually which carryover year to year
  • 3 paid personal business days per calendar year (prorated dependent on start date)
  • 13‑14 paid holidays per year
  • 12 weeks of paid parental leave
  • Employee Assistance Program and/or mental health resources
Essential Functions
  • Administers the implementation of the state licensure and federal certification survey process for long‑term care facilities within Region 7.
  • Directs, coordinates, and reviews the long‑term care activities of the field supervisors ensuring that policies and procedures are consistent across work units and are aligned with the directives of the Division Chief and the Assistant Division Chief.
  • Ser…
Position Requirements
10+ Years work experience
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