Program Coordinator

Position Specific Responsibilities/Accountabilities

• Promote and recruit students for classes and certificate programs; take student inquiries by phone and email; provide academic advising as needed; fulfill requests (send out relevant information, answer questions); maintain inquiry database; follow up on leads to recruit students into classes. (10%)
• Develop relationships with presenters and assist in processing paperwork and payments. (10%)
• Develop and manage operations of CRS student records, including registrations, approve student records for certificate completion, and process certificate paperwork to the Registrar’s Office; send out evaluations to students at the end of the course. In consultation with the Senior Director, manage the awarding of tuition assistance. (15%)
• Write, produce and maintain web pages, newsletters, social media web presence and promotional materials. (20%)
• Keep detailed manual of all classes, lectures, activities, materials used, and student feedback in order to be able to duplicate and improve program. (5%)
• Help record, edit and post videos of classes and events as necessary. (10%)
• Plan public relations events outside the university, such as community events and exhibiting n on-campus and online events such as open house, conferences and special classes. Assist with set‑up and staffing of exhibit booth at expositions and trade events. (10%)
• Coordinate logistics of classes and retreats such as signage, audio‑visual equipment, room scheduling, food ordering as needed. (5%)
• Translate materials, recorded interviews and classes and summarize key findings in English and Spanish. (10%)
• Perform other duties as assigned or requested. (5%)

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Typically a Bachelor’s degree in Liberal Arts, Business or related field or equivalent experience; graduate studies in spirituality or theology and/or business encouraged to apply. Minimum 3 years university or comparable experience in progressively responsible positions. Bilingual in Spanish and English (speaking, oral comprehension, writing and reading proficiency) required. Strong experience with social media, web management and video editing preferred. Outstanding communication skills (both written and oral) in order to produce and deliver effective promotional presentations about Continuing Education.

Experience working in ministry and in a parish setting strongly preferred. Must be resourceful and understand office procedures. Multi‑tasking, personable, team player, high level of computer and technical skills. Website content monitoring. Telephone skills. Input of registrations. Support marketing initiatives. Assist with newsletter. General office tasks as assigned. Work effectively with students, faculty, and other administrators at the University, and effectively work with professional association and corporate directors, supervisors and administrators.

Demonstrated computer competency and preferably knowledgeable of Microsoft Office and database systems.

Staff Term:
Fixed Term. Salary range: $25.87 - $32.31 per hour. Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer‑related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over,…