Facilities Engineer

Ocean House Management

A Collection Unlike Any Other

The Ocean House Collections includes 3 luxury properties. The Ocean House featuring 49 luxury guest rooms, 18 signature suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.

The Weekapaug Inn offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedrooms signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.

The Watch Hill Inn established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities and resort activities at both Ocean House and Weekapaug Inn.

Scope of Position

The Maintenance Technician is responsible for ensuring the property is maintained in top condition, meeting Forbes Five-Star standards. This role involves performing preventative maintenance, addressing guest and operational requests, and ensuring all systems function efficiently to provide an exceptional guest experience.

Hourly Staff Schedule Requirements

All employees are kindly asked to understand that the property operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all hourly paid team members may be asked to work extended shifts and additional days based on business demands. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday thru Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays.

All seasonal staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.

Reporting Relationship

• Internal:
  Reports directly to the Maintenance Manager and works closely with the Front Desk, Housekeeping, and other operational teams.
• External:
  Interacts with vendors and contractors as necessary for repairs and maintenance.

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform routine inspections, preventive maintenance, and repairs on HVAC, plumbing, electrical, and other mechanical systems.
• Address and resolve guest room maintenance requests in a timely and professional manner.
• Conduct regular checks on the property's infrastructure, including lighting, fire safety systems, and elevators.
• Ensure compliance with health, safety, and environmental regulations.
• Work closely with Housekeeping and Front Desk teams to address maintenance-related guest concerns.
• Assist in maintaining the pool, spa, and other recreational facilities.
• Troubleshoot and repair minor carpentry, painting, and drywall issues.
• Maintain accurate records of maintenance activities and report any major concerns to the Maintenance Manager.
• Operate maintenance tools and equipment safely and effectively.
• Participate in emergency response situations, such as power outages, leaks, or system failures.
• Follow all company policies and procedures, ensuring a clean and organized work environment.
• Responsible for practicing, managing, and promoting the Company's Statement of Purpose, Service Excellence Pillars, and Declarations so that it becomes an intricate part of the everyday operation.
• Represent the Company with a positive attitude and professional presentation.
• Follow sustainability guidelines and practices related to the Company's sustainability programs.
• Carry out any other duties that fall within the broad spirit, scope, and purpose of this job description and that are commensurate with the role.
• Responsible for practicing, managing, and promoting the Company's Statement of Purpose, Service Excellence Pillars, and Declarations so that it becomes an intricate part of the everyday operation.
• Represent the Company with a positive attitude and professional presentation.
• Follow sustainability guidelines and practices related to the Company's sustainability programs.
• Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the role.

Required Job Knowledge and…