Assistant Director of Engineering

Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, Michigan, United States of America

Posted Tuesday, August 25, 2026 at 4:00 AM

Assistant Director of Engineering provides management and leadership to engineering staff members and support in day to day operations and work flow. This position directly manages Resort Maintenance, Field Maintenance, Painting/Installation crew, and supports other Engineering functions when necessary. The Assistant Director of Engineering ensures the maintenance technicians and departmental supervisors provide quick responses, follow through, and excellent customer service to guests, residents, members, and departmental areas within the resort.

This position reports to and takes directions from the Director of Engineering.

• Responsible for planning and managing day to day work load of direct reports, with a focus on guest service, guest-facing maintenance, and projects
• Maintain department ledger, track expenses, coordinate billing, setup and services
• Install, operate, or maintain equipment, systems, or processes to meet requirements needed to service our guests and employees
• Assist Director in working with MIOSHA, DEQ and Health Department ensuring that the Resort practices follow all Federal, State and Local regulations
• Assist Director in providing proper equipment operation, troubleshooting, diagnosis and implementing necessary repairs
• Assist Director in establishing quality standards, preventative maintenance program, work order system, inventory control, R&M work, and room calls
• Oversee preventative maintenance program ensuring that all equipment and facilities are attended to according to standards
• Assist in negotiations and bids for contracts with vendors or contractors and initiate purchase orders
• Maintain all necessary documentation/inventories required for proper maintenance of building and equipment operation
• Oversee safety of facility operations and the physical response to natural or unnatural emergencies
• Interprets company policies for workers and enforces safety regulations
• Be responsible for the condition of all assigned tools and equipment
• Respond to mobile radio using professional etiquette. Be responsible for the condition of personally assigned mobile radio
• Maintain open line of communication with supervisor and provide department management when required including attending and directing weekly meetings with engineering staff
• Maintain superior working relations with internal and external customers while providing a memorable experience
• Ensure personal accountability for all work duties, assignments, and performance expectations
• Lead by example by displaying a readiness to respond positively to instruction and procedures
• Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
• Ensure work is completed in a safe manner, conscious of standard operating procedures, and use of personal protective equipment
• Adhere to uniform and personal appearance standards set forth by the Employee Handbook
• Exemplify and model GTRS Core Values
• Adhere to and ensure employee accountability for GTRS policies, procedures, and standards
• Comply with all workplace health and safety operating and reporting procedures including OSHA and MIOSHA
• All other duties as assigned

• Must possess an associate’s or bachelor’s degree in a technical field or have 4 years of direct experience in institutional maintenance (hospitality preferred
• Must have 5 years of supervisory experience
• Knowledge in the following areas is highly preferred: HVAC, Mechanical, Electrical, Plumbing, Controls, etc.
• Must have knowledge of all phases of facility management to include: HVAC, plumbing, electrical, refrigeration, preventative maintenance, kitchen equipment, boilers, roofing, and all other applicable commercial building systems
• Valid Michigan driver’s license and insurable through GTRS insurance policy
• Experience working with computer work order systems and Microsoft operating systems

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
• Team oriented with strong interpersonal skills, able to motivate others through work habits and set a good example
• Possess effective time management skills when completing assigned tasks
• Ability to identify complex problems, evaluate options, and implement solutions
• Possess excellent customer service and communication skills, both written and verbal; communicating information and ideas in speaking so that others will understand
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Motivated with a positive attitude and perform effectively under high pressure/volume