VIP Corporate Agent
Job in
Wheeling, Cook County, Illinois, 60090, USA
Listed on 2026-06-29
Listing for:
TL365
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Travel Industry
Job Description & How to Apply Below
TL365 crafts extraordinary travel experiences with a personal touch. With deep expertise in corporate travel, our advisors deliver unparalleled service to a discerning, high-level clientele.
The RoleWe're seeking an experienced VIP Corporate Travel Advisor who pairs a passion for excellence with a commitment to flawless service. You'll manage end-to-end travel for our VIP corporate clients, thriving in a fast-paced environment where accuracy and responsiveness matter.
What You’ll Do- Deliver exceptional, detail-oriented service to VIP corporate clients, anticipating needs and resolving issues promptly.
- Book, modify, and manage complex domestic and international itineraries—air, hotel, car, rail, tour, and ground—using the Sabre GDS, securing the best fares within corporate travel policy.
- Own each record through departure, ensuring seats, meals, upgrades, and preferences are handled to the client's satisfaction.
- Apply current knowledge of airline rules, tariffs, fare rules, and re-routing/exchange processes.
- Communicate professionally and clearly across all client interactions, escalating to management as appropriate.
- Maintain accurate PNRs, profiles, ticketing, and invoicing, and suggest improvements to service and operational procedures.
- Support fellow advisors on the account and contribute to overall team efficiency.
- Minimum 5 years of corporate travel experience on the Sabre GDS (7+ years preferred).
- Proficiency with ticketing transactions, international itineraries, rate structures, and online booking tools.
- Comfort and confidence serving premium, high-level global travelers.
- Exceptional written and verbal communication skills.
- Strong problem-solving ability, initiative, and meticulous attention to detail.
- Ability to work independently and efficiently in a dynamic environment.
- Reliable attendance and punctuality.
Primarily sedentary, desk-based work with extended periods of computer use. Occasional travel may be required.
Salary RangeThe salary range for this role is $20.00 - $25.00 per hour, on a full time basis, based on applicants experience and ability to meet criteria.
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