Banquet Supervisor

Description

Banquet Supervisor is responsible for supervising the set up, service and clean up of all assigned

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Inspect the set up of meeting and banquet functions, checking them against the Banquet Event Order.
• Supervise and assist with the set up of assigned banquet functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Act as the liaison between Sales and Catering Manager and the in-house meeting or banquet contact.
• Respond to guests’ problems, complaints and accidents. Communicate problems/issues to the Director of Banquets and/or General Manager.
• Assist the Director of Banquets with scheduling Banquet staff to ensure sufficient staffing for upcoming functions.

Banquet Supervisor is responsible for supervising the set up, service and clean up of all assigned banquet functions.

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Vinayaka Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Vinayaka Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Inspect the set up of meeting and banquet functions, checking them against the Banquet Event Order.
• Supervise and assist with the set up of assigned banquet functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
• Act as the liaison between Sales and Catering Manager and the in-house meeting or banquet contact.
• Respond to guests’ problems, complaints and accidents. Communicate problems/issues to the Director of Banquets and/or General Manager.
• Assist the Director of Banquets with scheduling Banquet staff to ensure sufficient staffing for upcoming functions.

Maintain labor productivity at or below budget through the use of the Wage Progress report; submit Wage Progress reports to the GM and Corporate Office.

• Assist in service of banquet functions as required.
• Assist in banquet set-up as required.
• Requisition liquor for all banquet bars and maintain proper control over service thereof.
• Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
• Inspect the sanitation of all function space and storage areas to maintain the highest standards of cleanliness and organization throughout the department.
• Follow all state liquor laws.
• Be familiar with Banquet menus and prices.
• Know hotel services and facilities.
• Enforce all hotel policies and safety rules.
• Be familiar with fire exit locations and fire extinguisher locations and know how to operate.
• Supervise all Banquet staff.
• Be familiar with and enforce all Standard Operating Procedures for the Banquet department.
• Ensure employees are at all times, attentive, friendly, helpful and courteous to guests, managers and all their fellow employees.
• Hire and train staff of hotel's service standard and supervision of such during service.
• Respond to guests' requests as needed.
• Assist audio/visual company, as necessary.
• Prepare banquet checks, obtain guest signatures and inform client of payment procedures at the completion of all assigned functions.
• Be familiar with the operation of P.O.S. system.
• Correct hazards and notify…