IT Lab Technician

Overview

At Compucom Staffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified IT Lab Technician to join their team onsite in Wheeling, IL and provide end-user support. The technician is responsible for managing the intake, diagnostics, cleaning, inventory, and shipping of IT equipment, primarily laptops, within the IT Asset Processing (ITAP) lab. This role supports device lifecycle management and ensures timely and accurate deployment of technology to new hires.

This technician will work the hours of 8:00am to 4:30pm, Monday to Friday.

• Perform device diagnostics and assessment
• Run brand-specific diagnostics on returned laptops
• Identify physical damage or excessive filth and categorize devices for repair or disposal
• Document diagnostic results and update inventory systems accordingly
• Perform cleaning and inventory management
• Clean devices using approved materials and techniques
• Record device status and location in SharePoint inventory
• Organize and store devices on designated shelving units
• Perform packing and shipping
• Prepare and pack devices for new hire classes
• Generate shipping labels via Fed Ex and update tracking information in Service Now
• Include required accessories and documentation in each shipment
• Ensure timely delivery by selecting appropriate shipping methods

The rate for this position is between $15.00 - $22.00 per hour
. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

This posting is anticipated to remain open until 3/28/2026.

Compucom Staffing, a division of Compu Com Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

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