Cost​/Proposal Estimator - Engineer

Position Summary

The Cost/Proposal Estimator-Engineer will determine customer pricing for modified products and specially manufactured items, respond to inquiries accurately and promptly, maintain product knowledge, and collaborate globally to assure customer satisfaction.

• Develop and calculate quotations based on established pricing practices.
• Issue quotations within standard lead times while tracking KPI’s.
• Communicate special quotes, price‑sheet interpretation, delivery and other necessary sales and marketing information.
• Determine costs for modified products and special manufactured items.
• Verify and validate price breakouts on quotations to ensure proper gross profit.
• Assess most price‑effective proposals based on customer requirements and may recommend alternate products when budget constraints exist.
• Perform engineering product sizing studies to identify the best product for customer needs.
• Suggest cost‑cutting methods to improve standard procedures, price sheets and other sales and marketing programs.
• Interface effectively with internal and external contacts to provide excellent customer satisfaction.
• Support sales and product engineers by providing accurate account information, analysis and feedback as business needs evolve.
• Collaborate across the global organization with customer service representatives, technical support, sales, field service, product and applications engineering to meet customer expectations.
• Maintain extensive knowledge of products, usage, and application of materials.

• 2‑4 years of customer service experience; experience in a manufacturing environment preferred.
• Proficient with MS Office applications (Word, Excel, PowerPoint, Access, Project). Office 2007/2010 experience a plus.
• Experience with customer satisfaction surveys a plus.

• High energy, strong interpersonal skills, prefers team environment.
• Analytical thinker with ability to make decisions and problem‑solve promptly.
• Ability to manage multiple tasks and projects and meet deadlines.
• Flexible, quick learner, willing to adapt to customer and market needs.
• Ability to work collaboratively, maintain positive relationships with colleagues and external customers, and manage stressful situations with a positive attitude.
• Excellent communicator, including facilitation, verbal, and written skills.
• Ability to provide service status and maintain a high level of communication.

• Associate’s degree in business or a related field.