In Room Dining Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences.

At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations.

Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea.

Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time,
In Room Dining Coordinator.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts ofmany,we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Hourly Wage:$22.00 - $24.00

What you will do:

Ensureaccurateorder taking with full menu knowledge

Ensure all pick-up charts are aligned with the most recent menu in circulation and ask Chef for any update that shall be required

If repeated order errors occur, escalate to Supervisor/Manager

Communicate special requests and orders to the kitchen efficiently

If kitchen miscommunication affects service, escalate to Chef or MOD

Coordinate guest requests viaHOTSoSwith relevant departments and ask for confirmation when completed

Effectively communicate with Private Bar attendants on any room requests that shall come in

If guest requests are repeatedly delayed/unfulfilled, escalate to Department Head

Generate Trace Reports off Opera the day before to ensure that amenity sheet is ready for next day VIP arrivals and only a few edits to be kept pending

If inaccuracies are found, escalate to In Room Dining Manager

Ensuretimelydelivery of amenities with the servers based on ETA

If delays occur…