Service Technician

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Compensation: $20hr

Location:

Wichita Falls, TX

Shift: M-F 6am-3pm

• The Service Technician role is responsible for building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day.
• Perform maintenance, sanitation, repairs and lab sampling on water vending machines while adhering to quality and safety standards.
• Respond to service calls in a timely manner and close service requirements with accuracy and precision.
• Responsible for loading equipment parts and managing inventory.
• Daily pre-trip inspection and maintain cleanliness of vehicle.
• Collects all cash/coins within designated retail markets and vending locations.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

• Exceptional customer service and communication skills.
• Strong mechanical aptitude and ability to use diagnostic tools.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Primo Brands is proud to be an Equal Opportunity and affirmative action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.