Assistant Service Manager

Assistant Service Manager

Morgan Properties is seeking a skilled Assistant Service Manager with strong HVAC experience to help lead maintenance operations at our 768-unit Blair Mill Village East community in Horsham, PA. This is an excellent opportunity for a hands-on maintenance professional who enjoys troubleshooting complex systems, mentoring technicians, and supporting the daily operations of a large, fast-paced apartment community. If you're ready to grow your leadership experience while making a direct impact on resident satisfaction and property performance, we'd love to hear from you.

As the Assistant Service Manager, you will help to:

• Manage, develop, and mentor a team of technicians and make-ready staff in diagnosing problems and making repairs.
• Support and help oversee daily production schedules, including work orders, unit turns, and preventative maintenance across a high-volume community.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, appliances, carpentry, dry walling, exterior structure, and repairs related to top service drivers.
• Be accountable for supporting and participating in a 24-hour on-call schedule for your team, including availability during weather-related or on-site emergencies.
• Manage and organize inventory of all maintenance materials to ensure efficiency and readiness.
• Establish and support on-call scheduling, preventive maintenance schedules, make ready schedules, and general work order scheduling for the team.
• Regularly inspect community buildings, including vacant units.
• Complete tasks assigned by the Service Manager.

Compensation &

Incentives:

• Base Pay: $24.00 – $28.00 / hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Hours &

Schedule:

• Monday – Friday: 8:00 AM – 4:30 PM
• Paid rotating on-call participation required
• Must be available and prepared for emergency events
• * Schedule subject to change based on business need

What we'll expect from you:

• Active and valid driver's license and personal vehicle.
• HVAC/EPA/CFC Certification preferred, with hands-on experience required.
• Minimum 3 years of maintenance experience, with multifamily or transferable industry experience.
• Experience supporting or leading a team in a fast-paced environment preferred.
• Comfortable with technology platforms, including mobile apps, email, training systems

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.