Retail Store Manager

Johnnie-O is looking for a Store Manager to lead the Wilmette, IL retail location, to deliver an exceptional customer experience while driving sales, build a strong team, and ensure smooth day-to-day operations. This role is responsible for achieving results in key focus areas such as team leadership, sales/community growth, customer experience, and store operations.

• Build a performance-driven, customer-first culture rooted in Johnnie-O values.
• Recruit, hire, and develop top talent, providing ongoing coaching and recognition.
• Set clear expectations, track progress, and celebrate team achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Partner with marketing and community teams to plan events that engage the local market.
• Lead by example on the sales floor, modeling personalized, authentic service.’Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
• Maintain a clean, organized, and inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.

• 3-5 years of retail management experience, ideally in a premium or lifestyle brand.
• Proven track record of achieving sales targets while developing strong teams.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze performance, make data‑driven decisions, and act quickly on opportunities.
• Comfort with POS systems, reporting tools, and MS Office applications.
• Flexibility to work evenings, weekends, and holidays.
• Ability to lift up to 40 lbs., climb ladders, and be on your feet for extended periods.

• Full-time/Hourly position plus commission opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Shirt-Term Disability Insurance benefits

Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount.

Casual dress policy potential career growth and a family-oriented working environment.

We appreciate your interest in our company and look forward to hearing from you!