Assistant Store Manager (Plaza Del Lago

Position: Assistant Store Manager (Plaza Del Lago)
## Assistant Store Manager (Plaza Del Lago)
Apply locations:
USA
- Illinois
- Wilmettetime type:
Full time posted on:
Posted Todayjob requisition :
JR691

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

The
* Assistant Store Manager* (ASM) plays a key role in supporting the Store Manager and leading the store team. This role is designed to prepare future Store Managers by offering hands-on leadership experience and strategic partnership across all areas of store operations. The ASM helps drive business results, elevate the customer experience, and foster a culture of collaboration, development, and excellence.

At
** Diptyque**, we believe in leading with purpose and passion. The ASM sets the tone on the floor, inspires the team, and helps create a welcoming and luxurious environment for both clients and colleagues.

* Please note:

This job description is not exhaustive and may evolve based on business needs.
** Key Responsibilities
*** Client Experience & Sales Performance
** Lead by example in delivering exceptional client service and luxury experiences    Support CRM initiatives and help achieve client engagement targets    Analyze store performance and partner with the Store Manager to identify opportunities and drive results    Contribute to weekly and monthly business reviews and reporting
** Team Leadership & Development
** Motivate and coach the team in the Store Manager's absence    Support onboarding, training, and ongoing development of team members    Help facilitate daily briefings and communicate store goals clearly    Foster a culture of feedback, recognition, and continuous learning
** Store Operations & Merchandising
** Oversee daily operations including opening/closing procedures, cash handling, and adherence to company policies    Support inventory management, product allocation, and stock optimization    Execute visual merchandising strategies and provide feedback based on sell-through    Maintain a clean, organized, and brand-aligned store environment
** Brand Stewardship & Communication
** Embody Diptyque's values in grooming, storytelling, and client interactions    Ensure the team reflects the brand's luxury positioning and service standards    Communicate brand updates, product launches, and market insights to the team    Attend meetings and calls in the Store Manager's absence
** Safety & Confidentiality
** Protect confidential company and client information    Support safety protocols and emergency procedures    Partner with leadership to address team concerns and maintain a safe, inclusive workplace  Any other tasks as assigned from time to time by any manager
** Qualifications
* * Minimum 3 years of retail management experience, preferably in luxury or beauty    Strong understanding of retail KPIs and business acumen    Proven ability to lead teams and deliver exceptional client experiences    Excellent communication, organization, and time management skills    Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)    Passion for fragrance, beauty, and luxury retail    Flexibility to work evenings, weekends, and holidays as needed
* Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that
* * each individual's
* * unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
** The salary offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.
* #J-18808-Ljbffr