Logistics Specialist

Salary Range: $20.00 per hour.

Note: The hourly rate is a fixed entry rate for this position and applies to all new hires. Future pay increases are determined by performance, growth, and time in this role, in accordance with our compensation policy.

As a Logistics Specialist, you’ll play a vital role in keeping Wayfair’s Physical Retail operations running smoothly as we redefine the customer shopping experience. Your work, from managing inventory flow and conducting audits to processing shipments and resolving discrepancies, directly supports an exceptional seamless experience for our customers.

• Demonstrates reliability: be present and punctual for every shift and communicate proactively about unexpected events or issues.
• Ensure inventory accuracy: conduct daily audits, maintain a robust cycle‑count program, and use scanning technology to track carton‑level details such as condition, quantity, and location.
• Manage inventory performance: monitor aging inventory, process markdowns, execute damage write‑offs, and handle vendor returns for recalls, dead stock, and overstock.
• Receive and process shipments: unload and receive inventory carefully, including manual handling of large and heavy items, and record overages, shortages, and damages accurately.
• Proactively monitor systems: use order‑management and warehouse‑management software to track inventory flow, resolve discrepancies, and keep records current.
• Audit operations: perform regular and trigger‑based audits on inbound and outbound shipments to ensure accurate processing and shipping.
• Support operational excellence: use ticketing systems to manage exceptions, resolve issues and provide feedback on tools and processes to improve efficiency.
• Collaborate across teams: work closely with logistics leaders and other departments to streamline operations and maintain Wayfair’s high standards of operational excellence.
• Adapt and problem‑solve: own inventory challenges, drive solutions and ensure smooth coordination between warehouse and retail teams in a fast‑moving environment.
• Operate as one team: support store goals by cross‑training across key store functions, including sales and back‑of‑house operations, and flex where needed during peak periods.

• Education:
  
  high school diploma or equivalent.
• Inventory control experience: 1–3 years of inventory control experience, preferably in retail.
• Distribution or logistics experience: 1+ year in distribution or logistics.
• Open schedule availability: flexible to work nights, weekends and holidays as business needs require.
• Customer service skills: strong communication, calm and professional under pressure.
• Adaptability and problem‑solving: comfortable with evolving tools, systems and processes, and able to take initiative to maintain operational excellence.
• Technical proficiency: strong skills with Microsoft Office or Google Suite.
• Detail orientation: highly organized with proven ability to manage complex inventory workflows and systems.

• Frequent standing, walking and reaching with hands and arms; occasional sitting, climbing, balancing and crawling.
• Frequent stooping, kneeling and crouching.
• Lifting ability: lift and move up to 50 lbs independently on a regular basis; heavier items may require assistance or equipment.
• Vision requirements: close, distance, color, peripheral vision, depth perception and ability to adjust focus.
• Temperature flexibility: comfortable in environments with varying temperatures.
• Noise tolerance: occasional exposure to moderate noise levels.
• Safety awareness: minimal exposure to workplace or environmental hazards – must adhere to all safety protocols.

• Competitive pay with performance‑based increases.
• Career growth: professional development and advancement opportunities.
• Health benefits from day one: medical, dental and vision insurance.
• Paid time off starts accruing immediately.
• 401(k) with company match up to 4%.
• Tuition reimbursement after six months of employment.
• Wayfair employee discount up to 30% on select products.
• Parental leave options: paid and unpaid plans.

Wayfair is fully…