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Reliability Support Engineer

Job in Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: UniFirst
Full Time position
Listed on 2026-09-18
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic
  • Engineering
    Maintenance Technician / Mechanic
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below

Job Description - Reliability Support Engineer
- Uni First (2602801)

Job Description

Reliability Support Engineer
- Uni First - ( 2602801 )

Description

General

Job Responsibilities
  • Supports the Uni First safety culture in practice and observation. Assists Safety engineers and field partners in safety process improvement, record keeping, and scorecards / audits.
  • Provides guidance and oversight to field locations in the implementation of various Uni First reliability and maintenance initiatives.
  • Makes regular visits to assigned field locations to coach, mentor, train, and develop maintenance human capital resources.
  • Performs Reliability Playbook / Scorecard coaching visits at field locations. Work with locations to drive progress on critical action items. Assist field locations in raising their reliability and maintenance scores and other Key Performance Indicators (KPI's).
  • Conducts Reliability Scorecard audits at field locations as assigned.
  • Drafts and publishes various reliability, maintenance, and after visit reports.
  • Follows up on reliability and maintenance action plans to track and assess progress of field locations.
  • Assists in the implementation of various reliability improvement initiatives across the organization. i.e. Reliability Playbook / Scorecards, Computerized Maintenance Management Systems (CMMS), predictive maintenance (PdM) practices, and other technical tools.
  • Provides hands-on / side by side assistance to assist in training Uni First maintenance partners.
  • Ensures locations in the assigned group are completing Preventive Maintenance processes and tasks as required in the CMMS and as directed by leadership.
  • Provides input to improve equipment and production / maintenance processes.
  • Provides input to improve building designs relating to maintenance and equipment reliability processes.
  • Works with vendors to measure performance and ensures field locations are receiving required and proper support.
  • Acts as a liaison between vendors / suppliers, field locations, engineering, and leadership to resolve issues, negotiate solutions, and improve support to Uni First.
  • Works with contractors to assist field locations and monitors contractor safety practices to ensure they meet Uni First, OSHA, and local codes, regulations, and requirements.
  • Monitors all maintenance related regulatory and environmental compliance requirements within assigned field locations.
  • Communicates with Management by conducting debriefs of all field visits, through presentations for training, initiative implementation, process changes, etc.
  • Assists locations in planning for capital project improvements, budgeting, and installation of equipment.
A. Safety
  • Monitors and assures adherence to all aspects of safety within the maintenance department of assigned locations – as well as throughout the plant organization.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Performs Confined Space procedures where appropriate.
  • Performs Lockout/Tagout procedures where appropriate.
  • Monitors training status of maintenance partners within assigned field locations.
B. Administration
  • Utilizes a Computerized Maintenance Management Systems software tool.
  • Monitors maintenance budget performance for building, equipment, capital expenditures, and parts & labor of assigned field locations.
  • Prepares reliability and maintenance reports by collecting, analyzing, and summarizing information and trends.
  • Ensures that field locations are managing Maintenance Records that includes a current equipment file including but not limited to the following:
  • Equipment failure, problems, parts used and steps taken to make repairs.
  • Daily use of the shift change log between all Maintenance partners.
  • Maintenance records/files for each…
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