Benugo - Team Leader Castle

We are looking for an experienced Team Leader to join the team at Windsor Castle, Windsor, SL4 1NJ
.

Responsibilities will include (but not be limited to) the following:

• Lead the team and demonstrate team spirit
• Work within Benugo policies and procedures at all times
• Support Benugo vision around People, Product, Customers, and Profitability
• Demonstrate commitment to customer service excellence and deliver against Benugo service standard
• Engage with the team in a collaborative and constructive manner
• Communicate with your colleagues and peers in a professional manner at all times
• Demonstrate a positive attitude to the customer, your job, and your colleagues at all times

• Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
• Organise the team on each shift and allocate duties as necessary
• Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
• Ensure availability of product and staff to required levels
• Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!