II, Trainer

Trainer

We are looking for a Trainer to deliver onboarding and operational learning programs that help new employees build confidence and succeed quickly. This long-term contract position is based in the Windsor, Connecticut area and focuses on leading engaging training experiences in both classroom and virtual settings while supporting consistent performance across the business. The ideal candidate brings strong facilitation skills, clear communication, and the ability to coach learners through a structured development journey.

Responsibilities:

• Lead onboarding sessions for new team members and other assigned training programs for employees in operational and customer-focused environments.

• Conduct instructor-led, virtual, and blended learning sessions that encourage participation, knowledge retention, and practical skill development.

• Guide learners through exercises, group discussions, practice scenarios, and progress checks to reinforce understanding of key concepts.

• Use approved training materials, facilitator resources, and course content to deliver a consistent learning experience across programs.

• Provide ongoing coaching, constructive feedback, and individualized support to help learners improve performance throughout training.

• Track attendance, learner progress, and completion records accurately while identifying participants who may need additional support.

• Work closely with operations partners, subject matter experts, and learning team members to align training delivery with business goals.

• Recommend and support performance interventions when learner results indicate a need for reinforcement or targeted follow-up.