Collections Specialist

Position Overview

Our client is seeking an experienced Collections Specialist to support a high-volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a collaborative, fast-paced environment.
Training will be fully onsite for the first two weeks
, followed by a hybrid schedule (3 days onsite: Tuesday-Thursday).

• Manage high-volume collections on accounts past 30 days due
• Conduct consistent outbound collection calls and follow-up emails
• Assist with large and complex accounts
• Review daily inboxes and prioritize collection efforts accordingly
• Partner with internal teams to resolve billing or payment issues
• For the international role: collaborate with sales teams and leadership on escalated accounts

• 2-5 years of professional collections experience
• Strong written and verbal communication skills
• Professional, confident phone presence
• Ability to work efficiently in a fast-paced, high-volume environment
• Comfortable learning and navigating multiple systems
• Intermediate Excel skills (VLOOKUP/XLOOKUP, pivot tables)

• Experience with international collections
• Familiarity with D365 or Oracle
• Experience during system integrations or process changes

• Someone who can hit the ground running
• Calm, patient, and adaptable under pressure
• Detail-oriented with strong follow-through
• Team-oriented and dependable

• Busy, high-energy team with a supportive and inclusive culture
• Business casual dress code
• Strong internal collaboration and leadership support

• Immediate opportunity to make an impact on aging AR
• Competitive hourly pay