HubSpot Administrator; Part-time

Erika’s Lighthouse is a non‑profit organization that believes that every student should have the knowledge and tools they need to care for their mental health. We’re proud to provide our high‑quality, comprehensive depression education and suicide prevention curriculum to school districts across the country, at zero cost. Addressing our youth mental health crisis requires collective action. Following our Four Pillar Philosophy, the Erika’s Lighthouse curriculum includes classroom education, empowerment clubs, family engagement, and policy and staff training.

Best of all, every program is available to busy educators on our website in just a few clicks.

The part‑time Hub Spot Administrator oversees the organization’s Hub Spot platform, provides technology support, and manages the technology infrastructure. This position will require up to 20 hours/week with a hybrid work schedule.

• Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.
• Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area.
• Thoroughness: Ensuring that one’s own and others’ work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
• Managing Change: The ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.

• Support the administration, maintenance, and optimization of the Hub Spot CRM
• Build sequences, workflows, and other automations to support the development and program teams.
• Create and maintain dashboards and reports to support data‑driven decision‑making across departments
• Document and enforce CRM data standards, field definitions, and required inputs.
• Provide support to Erika’s Lighthouse website and portal within Hub Spot
• Stay updated with Hub Spot’s latest features and best practices to continuously improve our setup.
• Tool Integration & Stack Management:
  Oversee integrations between Hub Spot and other tools
• Support the overall tech stack at Erika’s Lighthouse
• Provide technical support to staff for hardware and software
• Efficiently troubleshoots computer hardware and software issues

• Education:
  
  Bachelor’s degree or higher preferred
• Proven experience with Hub Spot.
• Knowledge of Salesforce, Zapier, and Google Workspace strongly preferred.
• Willingness to learn new technologies
• Dependability, good time management and organizational skills, and attentiveness to detail.
• An innovative mindset that is continuously seeking creative solutions.
• Ability to work strategically within a team structure as well as independently.
• This position reports to the Director of Operations. At least one day a week in our offices based in Winnetka, IL. The remainder is flexible. Your work schedule must be consistent and fall within the core hours of operation (10am-2pm).