Maintenance Manager- Residential

Job Details

Job Location:

Westmount at Winter Park Apartments - Winter Park, FL 32789

Position Type:
Full Time (30-40 hours per week)

Education Level: Not Specified

Salary Range: $30.00 - $32.00 Hourly

Travel Percentage:
Up to 25%

Job Shift: Day – including weekend and on‑call

Job Category:
Real Estate

Position:
Service Manager

BH is a people‑first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in‑house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennia ls,” and “Best Workplaces for Diversity.”

Powered by innovation and a can‑do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go‑getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come from and are ready to tackle what’s next.

As the Service Manager, you will coordinate the work of employees who repair and maintain buildings and facilities. You will prepare work schedules, assign work, and oversee the work product. You may be involved in new construction or modification of existing properties and will perform a variety of complicated tasks. You will be responsible for maintaining adequate inventory of supplies for repairs and for monitoring the monthly maintenance budget.

You will exhibit a strong commitment to the service needs of both internal and external customers and represent the company in a professional and courteous manner.

• Use independent judgment to complete maintenance employee schedules and communicate assignments to maintenance staff.
• Participate in site staffing needs with the Community Manager.
• Assess training needs of employees, provide input for needed training programs, and coordinate and schedule appropriate training.
• Provide safety and skill training for all maintenance employees and assist with completing written property safety audits.
• Perform daily property and grounds inspections to identify needed maintenance and liability hazards.
• Ensure all repairs or replacements are assigned and completed within company standards, including interior and exterior rehabilitation and construction projects.
• Assist with monitoring resident satisfaction and follow up on results by property maintenance staff.
• Understand and comply with OSHA and all other safety requirements, as well as federal, state, and local code and internal policies.
• Employ knowledge of mechanical methods, practices, and tools to inspect, maintain, install, repair, replace, and clean equipment, including sourcing and installing new equipment.
• Assist in ensuring that established preventive maintenance programs are implemented, followed, and documented per BH program guidelines.
• Ensure team understanding and compliance with the company’s policies and procedures.
• Maintain and secure all property‑issued tools.
• Share on‑call responsibilities, including inclement weather conditions, with the maintenance team and respond to resident requests per company standards.
• Perform other duties as assigned.

• Minimum of four years of progressive maintenance and safety experience.
• Experience managing up to 299 units in a single community.
• Advanced computer skills and industry‑specific technology to coordinate and respond to resident/management requests.
• Capability to perform manual, task‑oriented work independently and prioritize tasks, including assigning tasks to the team.
• High school diploma is a plus.
• Required certifications: EPA Core, Type I Appliances, Type II HAVC, Certified Pool Operator. Must provide own industry‑specific hand tools.

• Lift at least 50 pounds.
• Full range of motion with upper…