Service Technician II

Overview

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other - and our clients - like family. Over the past 70 years, we haven't forgotten who we are, and we've never stopped changing. From big city skyscrapers to the West Coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients with an environment that embodies their image and encourages success.

Our drive and dedication to providing our clients with innovative spaces and solutions have helped us expand our footprint, and now it is time to expand our team.

One Workplace is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Compensation range: $21.09 - $24.11 per hour

The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience, and qualifications.

Benefits:

* 15 days of PTO

* 13 Paid holidays

* Medical/Dental/Vision Insurance

* 401k + Employer Match

* Wellness App with reimbursement of up to $500 per year

* Profit Sharing

Position Summary

Location:

Woodland, CA (on-site)

Shift: Monday - Friday, Day shift

The Service Technician repairs and services client-owned furniture and installs system and case good furniture as directed by sales order.

Responsibilities:

* Services and or repairs client-owned furniture to ensure mechanical workability and safety

* Troubleshoots, repairs and identifies defects

* Identifies, researches and orders necessary parts for repair

* Communicates with internal and external customers regarding route scheduling and repair information

* Completes warranty authorization paperwork (DSR) for warranty reimbursement

* Delivers and installs system and case good furniture as directed

Qualifications:

Education/Experience

High School diploma or general education degree (GED);
Three years + related experience and/or training; or equivalent combination of education and experience. Advanced knowledge of Steelcase product lines & installation.

Knowledge/Skills/Abilities

* Working knowledge of major furniture manufacturers' products

* Ability to use hand and power tools listed under Required Tools

* Must have a current, valid California Driver's License and insurance

* Ability to prioritize and work in a fast-paced, high-volume environment

* Ability to provide excellent customer service to clients

* Must have mechanical skills and the ability to troubleshoot mechanical issues

* Requires strong organizational skills and attention to detail and safety

* Must have good verbal and written communication skills

* Knowledge & experience of wall mount applications (white boards, overheads, wall starts)

* Knowledge & experience of power pole installation

* Knowledge & experience to perform in the field, straight work surface cuts & round grommet cuts

* Ability to read and interpret furniture installation drawings and blueprints

* Ability to work independently with little to no supervision

* Ability to install floor and wall anchors to specification

* Dedication and commitment to promote diversity, multiculturalism and inclusion in all work activities

* Collaborate in diverse teams to foster productive outcomes

Required Tools

18V Cordless drill, charger & 2 batteries, apex/magnetic bit holder, bits (P2, P3, R2, R3) & nut drivers, drill bits for wood & metal, socket adapters, rachet set, wonder bar, torpedo level, dead blow (non-marking), (3) standard & (3) Philip screw drivers, pliers, channel locks, needle nose, tape measure,…