Facilities Tech I

Facilities Technician I

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Facilities Technician I to join our Facilities team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values:
  Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide entry-level maintenance and operational support across BHN facilities, helping ensure buildings, grounds, equipment, and work spaces remain safe, functional, clean, and welcoming.
• Complete routine and short-term maintenance projects, including painting, basic household repairs, remodeling, refurbishing, and other assigned facility improvements.
• Perform minor plumbing, electrical, carpentry, HVAC-related, and general building repairs within the scope of training and assigned responsibilities.
• Move, deliver, and assemble furniture, equipment, supplies, and materials between BHN locations and support Facilities Technicians II and III with special projects and larger repair or maintenance work.
• Clean windows and glass doors, complete housekeeping duties as needed, and maintain building exteriors and grounds in a clean and orderly condition.
• Operate company vehicles to obtain materials, travel between agency sites, transport equipment or supplies, and deliver refuse to approved waste-management facilities as assigned.
• Follow all applicable safety and security standards, use tools and equipment properly, identify unsafe conditions, and promptly report building, equipment, or environmental concerns.
• Assist programs and staff with the secure preparation, protection, movement, and storage of sensitive records for archiving when requested.
• Participate in the department's rotating on-call schedule and respond to after-hours building needs, urgent maintenance issues, and facility activities as required.
• Communicate work status clearly, maintain accurate records, complete assigned training and professional development, remain flexible with non-routine duties, and perform other responsibilities requested by Facilities leadership.

Who You Are:

• High school diploma or GED required.
• Basic or entry-level knowledge of building systems, preventive maintenance, general repairs, tools, and facilities-related work.
• Basic familiarity with facility safety standards and emergency procedures, including fire safety, evacuation, equipment handling, and equipment failure response.
• OSHA 10 certification required or must be obtained within 90 days of employment.
• Ability to complete basic painting, plumbing, electrical, carpentry, cleaning, groundskeeping, furniture assembly, and equipment-moving tasks safely and accurately.
• Strong dependability, adaptability, judgment, customer-service, organization, attention-to-detail, and problem-solving skills.
• Ability to follow instructions, manage competing priorities, work independently with appropriate consultation, complete tasks on time, and communicate delays or concerns promptly.
• Basic proficiency with cell phones, computers, email, agency communication systems, work-order information, and…