Service Counter Technician

Service Counter Technician

Join our Service Counter Technician team delivering hands-on solutions while helping customers succeed every day.

A fast growing, award-winning family-owned business located in York, PA is looking for a full-time Service Counter Technician to join our growing Service Counter team at our Penn Air division. We are a premier solution provider of hydraulic, pneumatic and automation products.

The Company offers a competitive compensation package including 401(k) Plan, Medical, Dental, Vision, Life & Disability insurance, and PTO. We are community-minded and encourage our associates to be active in volunteering.

Service Counter Technician Details:

• Direct hire position
• $20.00/hour
• Full time work available
• First shift (Monday through Friday from 08:00am to 05:00pm)

• Assemble and repair pneumatic and hydraulic hose products accurately and safely.
• Serve walk-in customers promptly and professionally.
• Assist customers with part identification and product selection.
• Perform basic inventory checks and cycle counting as assigned.
• Support other service functions during peak demand.
• Maintain a safe and clean work environment by keeping all retail areas, warehouses, and workstations neat and orderly.
• Follow all proper safety procedures to ensure the safety of both employees and customers, and exercise proper care in the use of tools and equipment.
• Always present a professional image to vendors, customers, and associates.
• Additional duties and responsibilities as needed.

Service Counter Technician

Qualifications:

• High School Diploma or equivalent
• Experience working in service or hose and fittings counter for industrial equipment
• Mechanical knowledge and background
• Ability to learn and communicate the products and services offered.
• Able to determine customer needs and suggest alternatives and/or additional items related to the customer's order.
• Energetic self-starter willing to work hard with proven ability to consistently show up for work on time
• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Possess basic math skills and knowledge of measurements and their conversion equivalents
• Basic computer skills
• TIG Welding experience is a plus
• Steel/Stainless tube bending/flaring ability
• Must be able to regularly lift and/or move a minimum of 50lbs

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.