Computer Reservations System (CRS) Training:
A Computer Reservations System (CRS) is a computerized system used by airlines and travel agencies to store and retrieve information and conduct transactions related to air travel. Some of the most widely-used CRS systems include Amadeus, Galileo / Apollo, Sabre and Worldspan. CRS systems that book and sell tickets for multiple airlines are also known as global distribution systems (GDS). Although CRS systems were originally used exclusively for airline reservations, they are now used to organize car rental, booking of train travel, ferries, cruises, and hotel room reservations.
Online and classroom-based CRS training courses:
- Amadeus
- Galileo / Apollo: Galileo is a very popular CRS in the European Union which is known as Apollo in North America and Japan.
- Sabre: Used by most travel agents worldwide, Sabre was created by American Airlines
- Worldspan
All CRS systems have different interfaces, but all perform the same basic tasks:
- allow booking and ticketing of airline travel
- allow booking of hotels and rental cars
- have extensive data pages concerning air carrier, hotel, and rental car company information and policies