DWM Wastewater Collection Operator ; D; OLIO - Operations

Job Description

Posting expires:
June 23, 2026

Ensures professional stewardship of Atlanta’s drinking water, wastewater, and storm water systems while delivering excellent customer service. Installs meters, repairs pipes, makes decisions on job sites and supervises crew members. This is an experienced, skilled or technical level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This level would be considered a promotional level and attainable by any incumbents in a work group who demonstrate the necessary knowledge, ability, and performance.

Could be the only position in this specialty in a work group or could be part of a general or specialized work team.

Most of the work is completed independently; some tasks require working as a team, including the managers and supervisors. Normally receives guidance regarding overall mission, scheduling, unusual priorities, etc.

• Supervises assigned crew in the completion of sewer main breaks, installation of sewer clean‑outs, prevention of sewer spill and other duties related to watershed management.
• Supervises clearing blockages from sewer mains, cleaning and removing debris from catch basins, and removing water from streets.
• Ensures effective, safe completion of jobs in compliance with established rules, regulations and policy guidelines.
• Trains, instructs, and coaches crew in performing repair and maintenance on other systems and structures as required; assignments typically include repairing broken mains, installing clean‑outs, and responding to spill events.
• Ensures daily job record documentation (i.e., work orders) are submitted.
• Transports crew to work sites; operates heavy equipment.
• Implements appropriate control for traffic and pedestrian safety.
• Maintains equipment and tools.
• Inspects and assesses completed work.
• Ensures daily job record documentation is submitted for SOM system update.
• Provides input for crew members performance evaluations and disciplinary actions.
• Answers questions and provides information to the public; demonstrates diplomatic customer service.
• Responds to phone calls and emails.
• Uses expertise to adjust methods to accommodate unforeseen site conditions.
• Assists with hands‑on training of staff and new hires.
• May perform other duties as assigned.

• Knowledge of most concepts and methods related to the area of watershed systems maintenance.
• Knowledge of administrative and safety requirements for the assigned area.
• Skill in operating the following tools: backhoe, 312 & 322 Caterpillar, frontend loader, jackhammer, air compressor, crew truck.
• Skill in performing all typical tasks associated with supervising the maintenance of construction activities.
• Ability to train and manage a group of skilled and semi‑skilled employees in carrying out technical maintenance.

• Education and Experience – High school diploma, or equivalent. Four (4) years of construction or maintenance experience in wastewater collection system.
• Licensures and Certifications – Valid Commercial Driver’s License (CDL) Class
  
  B.
• Preferred Requirements – Prior supervisory experience. Wastewater Collection System Operator License or Water Distribution Operator License.

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

Medium work:
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make…