Maintenance Supervisor - Atlanta, GA

Maintenance Supervisor

The Maintenance Supervisor oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks.

• Employee champion.
• Manages maintenance team and assists in employee evaluations.
• Interview, hire, orient, and train new hires.
• Oversees all aspects of the “Make Ready” process from beginning to end in accordance with company policies and procedures.
• Assists with and completes work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Periodically inspects work performed by other service team members in person to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work.
• Ensures materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Assists Community Manager in developing the budget for maintenance and capital expenses.
• Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Keeps informed of changes in technology and industry standards.
• Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
• Demonstrates customer service skills by all interactions with Employees, Residents, Clients, and Vendors.
• Is responsible for safety, cleanliness, and general appearance and appeal of property, and reports any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents.
• Ensures property maintenance team complies with Company’s standards regarding service requests.
• Conducts regularly scheduled safety meetings, keeps required documentation up to date, performs inspections as needed and complies with all safety related laws and requirements to ensure property compliance.
• Resolves customer complaints and issues.
• Other duties as assigned.

• Schedule:
  
  40 hours in a regular work week.
• Typical Site Hours of Operation (may vary by site):
  Monday – Friday: 9am – 6pm;
  Saturday: 10am – 5pm;
  Sunday: 1pm – 5pm.
• Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
• Must be able to work a flexible schedule, which includes taking “call” during evenings, weekends, and holidays and must be able to perform the essential job functions unaccompanied.
• Works in frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.

• Must be able to work on weekends, evenings, and holidays without supervision.
• Must be able to work a flexible schedule, including call‑in duties during evenings, weekends, and holidays.
• Must handle exposure to outdoor elements at all weather conditions.

Education:

High School Diploma or GED Equivalent. Working knowledge of OSHA standards and MSDS regulations. Technical degree is preferred.

Supervisor

Experience:

1 – 3 Years Proven skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members.

Management

Experience:

1 – 3 Years Experience Preferred: 2 – 3 years of apartment maintenance experience or equivalent.

Communication and Delivery Skills with ability to connect to people at all levels.

Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong…