Guest Services - Environmental Services

Agency

Dept of Natural and Cultural Resources

Division

Job Classification Title

S-Institutional Support Services (NS)

Position Number

Grade

TS

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program.

The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit (Use the "Apply for this Job" box below). We encourage you to apply to become a part of our team!

The North Carolina Zoo is expanding, making this an exciting opportunity to join our team. We are seeking a dynamic, efficient, and enthusiastic individual to serve as a Guest Services - Environmental Services team member.

In this role, Environmental Services team members deliver an outstanding guest experience while maintaining a safe, sanitary, and environmentally responsible "Green" setting for all guests and employees. They work under the direct supervision of the Environmental Services Branch Manager and Team Leaders to support the Zoo’s cleanliness and sustainability standards.

Key Responsibilities include but are not limited to:

• General housekeeping duties, including but not limited to sweeping, mopping, scrubbing, pressure washing, removing webs, and cleaning and sanitizing surfaces such as floors, walls, tables, countertops, doorknobs, handles, windows, and other glass surfaces.
• Cleaning and maintaining the Zoo’s five miles of walking trails, including removing trash from pathways, natural areas, recycling bins, and trash containers.
• Cleaning common areas within Zoo office buildings and exhibit facilities.
• Cleaning and sanitizing public restrooms using appropriate cleaning supplies and chemicals.
• Restocking public restroom supplies, including toilet paper, soap, hand sanitizer, paper towels, and feminine products.
• Cleaning spills and biohazards in accordance with safety protocols.
• Sorting recycling and compost materials.
• Assisting with setup and breakdown for special events as needed.
• Working in a role with possible occupational exposure (Category B employee) to human blood borne pathogens; must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.
• Working in environments with possible exposure to hazardous chemicals (e.g., chlorine bleach, cleaning agents).
• Ensuring work spaces, Environmental Services vehicles, and storage areas remain clean, organized, and safe.
• Assisting with additional duties and supporting other Guest Services areas as needed or assigned.

Recruitment Range: $15.00 per hour

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed onthe vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• General housekeeping experience, including but not limited to, use of appropriate cleaning supplies.

• Must be at least 16 years of age.
• Work schedule will include flexible shifts including weekends and holidays.
• Must meet DNCR Fleet…