Housekeeping Supervisor Job Atlanta area,Georgia USA,Maintenance/Cleaning

Description

Housekeeping Supervisors shall be responsible for supervising all day-to-day activities of the shift assigned. Shift supervision shall include but not limited to routine cleaning duties, preventive maintenance of equipment, inventory of daily supplies, monitoring performance of shift personnel and such other functions and duties as required.

Requirements

Typical Work Routine Includes But Not Limited To:

Supervise, direct and coordinate facility cleaning activities including:

Use daily event reports and details to determine set and refresh of rooms per client specifications

Removal and disposal of trash in proper receptacles

Supervision of part-time employees in assigned tasks as required.

Cleaning of floors, glass, mirrors, stainless steel, chromed surfaces, painted surfaces, plastic surfaces, porcelain, Formica, woodwork, etc. using correct cleaning techniques and supplies

Policing and cleaning of interior and exterior spaces, including restrooms, public areas, inner offices, exhibit halls, meeting rooms, ballrooms, theater, prefunction areas, stairwells, loading docks, service areas, escalators, elevators, and event spaces

Clean, buff and wax all floors throughout the facilities.

Make routine building tours to ensure a clean environment in the facility.

Staff Supervision:

Assign staff to duties at the beginning of each shift.

Ensure that temporary staff completes assigned duties safely and efficiently.

Monitor temporary staff activities to ensure that workers are adhering to company standards of behavior. Report any deviations to Management.

Make recommendations to Management for improvement of temporary labor activities.

Assist with temporary labor sign in/out to ensure accurate recording of workers and time worked.

Instruct and train staff, emphasizing safe and careful work practices and handling of chemicals, equipment, tools

Coordinate counseling of staff with management.

Deliver high quality customer service:

Respond to client and staff requests for assistance, additional equipment, set changes, room refreshes.

Use correct radio etiquette to respond to requests and radio calls in a timely and professional manner.

Use radio earpieces to ensure control of radio communication and client satisfaction

Assist co-workers with completion of duties to ensure client satisfaction.

Assist visitors, clients, vendors, and others with directions and information about the facility.

When possible, escort guests to desired locations.

Meet and exceed customer expectations by delivering superior quality service and teamwork.

Safety and Security:

Observe and practice safe working techniques and ensure that staff is working safely.

Understand and demonstrate the correct use, storage, and labeling of chemicals, equipment, and supplies.

Correct or report safety hazards.

Understand and acknowledge best practices for building evacuation and emergency situations.

Assist with building evacuation when necessary.

Knowledgeable of policies regarding safe working procedures and conditions on the premises. Will be responsible for practicing such procedures.

Maintain a clean, orderly workplace.

Understand and follow guidelines for protecting our property, and utilizing safe and careful work practices

Maintain a clean, orderly personal workspace, equipment, and appearance; make recommendations for improvement

Follow company uniform, dress code, and grooming guidelines to present a neat, clean appearance

Assist with cleaning of common areas including interior and exterior spaces, breakrooms, storerooms, offices, etc.

Demonstrate respect.

Exhibit a professional demeanor at all times, to everyone

Utilize professional communication skills-verbal, and written to interact with others

Meet privately with management to resolve differences, discrepancies or conflicts

Maintain a cordial and professional working relationship with co-workers

When possible, assist co-workers with execution of tasks to ensure the success of all events and activities.

Physical requirements:

Lift and move moderate amounts of weight up to 50 lbs.

Able to move loaded chair and table dollies with assistance.

Extensive walking, stooping, bending, kneeling and reaching to perform routine set-up duties throughout the facility and facility grounds.

Able to walk and stand for up to eight (8) hours.

Read and speak English in order to interpret written instructions and respond to guest requests.

Maintain equipment by following established procedures.

Reporting requirements:

Complete and submit shift reports including…