Maintenance Worker II

Who We Are

At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs. Sertoma Star Services’ roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting‑edge, person‑first services.

Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self‑advocacy and personal success.

Status:
Full-time

The Maintenance Worker II is responsible for the general maintenance and security of Sertoma Star Services facilities, including the buildings, equipment, grounds and vehicles in accordance with local building codes, O.S.H.A. regulations, and other applicable safety standards.

• Works cooperatively with the Property Manager and Maintenance Manager to determine facility needs and facilitate a development plan for building expansion, remodeling, and acquisition of equipment.
• Makes jigs and fixtures that will improve production efficiency and enable individuals served to increase their productivity.
• Installs, modifies, and repairs electrical and plumbing systems and equipment as needed.
• Performs remodeling and maintenance tasks that come within the trade areas of carpentry and painting.
• Works with contractors and vendors to effectively coordinate the completion of building and equipment projects.
• Develops and carries out a preventive maintenance program for agency facilities and equipment.
• Repairs equipment including vehicles, shop machinery, heating and air conditioning.
• Performs maintenance and repair tasks on agency facilities and equipment to maintain and enhance facilities and equipment. Maintains records of work performed.
• Represents the value and mission of Sertoma Star Services to other professionals, the general public, individuals served and agency employees.
• Provides strong leadership through establishing rapport with staff, setting realistic expectations, giving positive support and mentoring to meet those expectations, and ensuring that staff use sound business and customer service practices in providing support to internal and external customers.
• Seeks to create and develop innovative ideas and practices that will enhance the effectiveness of services delivered by the department and agency as a whole.
• Proactively seeks solutions to issues before they become problems.
• Responsible for maintaining a safe workplace by following safety procedures, implementing good housekeeping practices and proper materials handling, enforcing the use of personal protective equipment when necessary and reporting all unsafe acts and conditions.
• Recognizes staff talents, abilities, and interests and provides guidance to staff in utilizing these attributes to enhance performance, job satisfaction, and overall department operations.
• Promotes teamwork by extending cooperation to other staff in completing tasks and projects and supporting the interests of others by recognizing their talents and abilities.
• Maintains awareness of new developments in the field to promote and develop state‑of‑the‑art department programs and services for the agency.
• Works collaboratively with other agency staff and external customers to enhance communication, maintain positive work relationships, identify the needs of others, provide timely responses, and promote teamwork for the common purpose of internal and external customer service.
• Ensures the dignity of individuals served by treating them with respect and understanding at all times.
• Demonstrates the capacity to manage multiple demands with flexibility in adapting to new challenges while maintaining priorities.
• Provides open and authentic feedback to staff on a regular basis related to performance,…