Facilities Assistant
Listed on 2026-02-19
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Maintenance/Cleaning
Facility Maintenance, Building Maintenance
Facilities Assistant - HMII
About Us: Volunteers of America is a national, faith-based nonprofit organization founded over 125 years ago. VOA Illinois is one of the oldest affiliates of the Volunteers of America family delivering strength‑based trauma‑informed, gender‑responsive and culturally sensitive programs and services at the highest standards of excellence to our clients. We have never stopped reinventing our services and we continue to innovate based on our communities’ evolving needs.
VOA Illinois, a certified “Great Place to Work,” fosters an organizational culture focused on faith, innovation and collaboration. Year after year VOA Illinois expands and promotes from within, holding a workforce with over 50% having experienced promotion. Check out our careers page to find more opportunities at Careers - VOA Illinois.
Full‑time, in‑office position requiring a 40‑hour week on average. May include occasional weekend and/or evening hours as assigned. This position is nonexempt and reports to the Property Manager.
EnvironmentGenerally this position operates in a housing property. Typical hours are 8:00 AM to 4:00 PM, Monday through Friday. The Facilities Assistant must be able to work any of the seven days of the week as necessary to complete assigned duties. This position may also require on‑call seasonal availability for snow/ice removal coverage based on site‑specific requirements and practices.
Core Competencies- Display discipline in managing time and attention to assigned tasks or projects.
- Exercise prudent stewardship of agency resources.
- Demonstrate ethical and professional behavior at all times.
- Engage with trauma‑informed care approach and practice principles.
- Recognize and display ability to de‑escalate and resolve conflict as necessary.
- Maintain cleanliness of the property, including indoor and outdoor spaces.
- Be able to make a unit ready within 7 days.
- Complete light maintenance tasks and follow instructions from leads.
- Respond to general work orders as assigned within specified timelines.
- Perform painting tasks, including surface preparation, touch‑ups, and repainting of units and common areas as needed to maintain a clean and presentable appearance.
- Clean and sanitize restrooms, offices, common areas, hallways, and other assigned spaces.
- Sweep, mop, vacuum, and wax floors; clean windows, walls, and fixtures.
- Collect and dispose of trash and recycling according to procedures.
- Work closely with office staff to ensure that apartment units are ready for showing and for resident move‑in, according to property rent‑ready standards and as scheduled.
- Maintain outdoor areas including mowing, trimming, edging, leaf removal, and snow/ice removal as needed.
- Wear and use safety equipment as required. Under the direction of the Property Manager, complete safety inspections and adhere to company key‑control policies.
- Perform light maintenance tasks such as changing light bulbs, replacing filters, tightening hardware, minor painting, and basic repairs following lead instructions.
- Comply with all federal, state and local safety regulations, including OSHA, EPA, Workers Compensation and Hazard Communications. Ensure that all hazardous materials are properly labeled, stored and handled.
- Monitor building conditions and report maintenance or safety issues to appropriate personnel.
- Set up and break down rooms for meetings or events as required.
- Safely operate cleaning equipment, hand tools, and basic power tools.
- Strictly adhere to the property key‑control policy, change locks, cut and dispense keys.
- Under the direction of the Property Manager, regularly inspect property for safety and security issues, including non‑functioning lights, ground and trip hazards, broken fences, exposed wiring, pot holes and sewer line breaks.
- Adhere to customer service standards. Work to ensure that resident maintenance issues are dealt with in a timely manner and that proper follow‑through is done.
- Follow all safety guidelines and use cleaning chemicals properly.
- Assist in completing work orders under the direction of the Property Manager or lead staff.
As assigned by Property Manager.
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