Maintenance, Facility Maintenance

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members deliver elevated hospitality with skyline and lake views in a central location that blends city energy, convenience and the comforts of home for guests.

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

You’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

A dependable and detail‑oriented Maintenance Team Member who will help ensure the smooth operation and upkeep of the hotel’s facilities. In this hands‑on role, you’ll perform routine and emergency maintenance tasks, address guest requests, and assist with preventive maintenance programs to keep systems running safely and efficiently. Your work will play a vital role in creating a comfortable, well‑maintained environment for guests and team members alike.

If you thrive in a dynamic setting, enjoy solving problems, and take pride in delivering exceptional results, this is the opportunity for you.

• Technical Problem Solver: you diagnose issues quickly and implement effective solutions with confidence.
• Detail‑Oriented Professional: you maintain accuracy and consistency in all maintenance tasks.
• Collaborative Team Player: you work seamlessly with colleagues and communicate clearly with supervisors.
• Adaptable and Reliable: you thrive in a fast‑paced environment and maintain professionalism under pressure.
• Guest‑Focused: you approach every interaction with a service‑oriented mindset.
• Veterans and military spouses encouraged to apply.

• Perform general repairs and maintenance across the hotel, ensuring systems operate efficiently.
• Respond promptly to maintenance requests in guest rooms, meeting spaces, public areas, and back‑of‑house locations.
• Assist senior engineers with complex maintenance tasks and troubleshooting.
• Execute work orders dispatched via HotSOS or other systems, ensuring timely completion.
• Replace light bulbs and maintain proper lighting throughout the property.
• Maintain and stock supplies and tools in storerooms and on floors to support daily operations.
• Communicate status updates on maintenance requests to supervisors for efficient coordination.
• Monitor building systems to ensure safe, economical, and efficient operation.
• Assist guests with maintenance‑related requests, ensuring satisfaction through follow‑up.
• Support preventive maintenance programs and contribute to sustainability initiatives by monitoring energy use.
• Maintain cleanliness and organization in work areas and comply with all safety regulations and hotel policies.
• Respond to emergencies promptly and in accordance with established procedures.
• Maintain regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

• Prior working knowledge of general maintenance; attendance at a minimum of 5 classes not limited to but may include HVAC, Electrical, Indoor Air Quality, Controls, preferred.
• Courses in engineering/maintenance, preferred.
• Must have English skills (read, write and speak).
• Familiarity with basic tools and equipment, electrical and A/C pumps required.
• Must be customer‑service oriented and have excellent hospitality skills.
• This position requires bending, lifting, and stooping.
• Ability to stand, walk, reach, work on ladders, and lift/pull/push 50 plus pounds regularly throughout the shift.

The wage for this position is $18.25.